Robotics at the service of humankind
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Web Content Article on-date Jul 23, 2020 12:02 PM
Grande Remote control Safety, reliability, efficiency and a very high and certified competence. These are the elements that distinguish our Remote Control centre in Forlì. A multi-specialized...
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Web Content Article on-date Jul 23, 2020 11:01 AM
SI HERAtech A "technological heart" at the service of the Hera Group and its Customers Heratech is the Hera Group company that handles the design and construction of plants, network extensions,...
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Web Content Article on-date Jul 23, 2020 10:33 AM
Si Engineering, laboratories, Remote Control and Client Technical Services Bianco Si GRUPPO
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Web Content Article on-date Jul 23, 2020 10:18 AM
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Web Content Article on-date Jul 22, 2020 3:17 PM
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Web Content Article · written-by LUCIA ALGISI on-date Jul 22, 2020 3:15 PM
SI What we do We work on about 400 project initiatives per year for a total lifetime value of over Euro 1 billion. 80% of the projects concern the water cycle, while the remaining 20% of the...
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Web Content Article on-date Jul 22, 2020 3:14 PM
SI Pooling energy for a 100% sustainable future We operate in the fields of waste treatment, water management, and energy. Our mission is to build custom-made, highly sustainable networks and...
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Web Content Article on-date Jul 21, 2020 4:09 PM
Hera has activated a help desk which can be contacted Monday to Friday from 8:30 a.m. to 12:30 a.m. and from 1:30 p.m. 4:30 p.m. in the following ways: TELEPHONE: 199.287.287 E-MAIL No Sinistra
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Web Content Article on-date Jul 21, 2020 3:56 PM
To interact more constructively with its suppliers, Hera has introduced an e-Procurement software platform. With a computer and an internet connection, suppliers may do the following: put...
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Web Content Article on-date Jul 21, 2020 12:56 PM
Download the Code of commercial conduct for the sale of natural gas to end customers issued by the Italian Regulatory Authority for Electricity and Gas Code of commercial conduct for the sale of...
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Web Content Article on-date Jul 21, 2020 12:56 PM
Download the Corporate Governance Code for Listed Companies Corporate Governance Code for Listed Companies
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Web Content Article on-date Jul 21, 2020 12:57 PM
Download Confservizi's Code of Conduct for Companies and Local Public Service Operators Confservizi's Code of Conduct for Companies and Local Public Service Operators
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Web Content Article on-date Jul 21, 2020 11:09 AM
Discover the Hera Group's plant engineering system. http://ha.gruppohera.it/plants/082.html
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Web Content Article on-date Jul 20, 2020 3:22 PM
Si News Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 20, 2020 2:48 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 20, 2020 2:48 PM
Si Local area (and Business) Bianco Si GRUPPO
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Web Content Article on-date Jul 20, 2020 2:48 PM
Si Energy Bianco Si GRUPPO
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jul 20, 2020 2:47 PM
SI FOUR IMPACT AREAS INNOVATION AND DIGITALISATION ECONOMIC DEVELOPMENT AND SOCIAL INCLUSION CREATING JOBS AND DEVELOPING NEW SKILLS RESILIENCE AND ADAPTATION Dissemination of a series of...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 20, 2020 2:43 PM
SI THREE IMPACT AREAS TRANSITION TO A CIRCULAR ECONOMY SUSTAINABLE MANAGEMENT OF WATER RESOURCES PROTECTION OF AIR, LAND, AND BIODIVERSITY Adoption of a series of actions and objectives...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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