Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Oct 19, 2020 6:38 PM
Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document to 2027, which foresees investments totalling 4.4 billion to speed up the...
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Web Content Article on-date Oct 19, 2020 6:34 PM
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Web Content Article · written-by Davide Donnarumma on-date Oct 19, 2020 6:31 PM
SI Find out more Find out more NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Oct 19, 2020 6:10 PM
environment_eng_mbl (3).png Reuse above 70% of ground in designing infrastructure between 2018 and 2027. Provide electronic bills for 45% of customers in 2027. Continue research and production of...
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Web Content Article on-date Oct 19, 2020 6:05 PM
Find out more Find out more Image_diario_consumi.png /-/wastewater-gets-beautiful-with-ultrasound-treatment Wastewater "gets beautiful" with ultrasound treatment The ultrasound hydrolysis system,...
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Web Content Article on-date Oct 19, 2020 6:04 PM
Find out more Find out more Image_psbo.png /-/psbo-the-gentle-giant-that-protects-the-sea-of-rimini PSBO: the gentle giant that protects the sea of Rimini By 2024, Rimini's beaches will be 100% fit...
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Web Content Article on-date Oct 19, 2020 5:56 PM
3_colonne null null null Container Susanna Zucchelli.png null Water Susanna Zucchelli Water manager and Diversity Manager of Hera Group E-mail Contacts Phone: +39 051 287111 Fax: 051...
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Web Content Article · written-by Marco Beccati on-date Oct 19, 2020 5:53 PM
Bianco Find out more The Business Plan to 2027 is developed within a particularly challenging exogenous context in which the Group has transformed challenges into opportunities and has drawn up a...
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Web Content Article on-date Oct 19, 2020 5:53 PM
Choosing to drink tap water every day is simple and helps you save money while doing good for the environment. Join us in adopting a more sustainable lifestyle.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 5:47 PM
SI Shared value EBITDA Source: FY22 Report NO No Centrato
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 5:46 PM
SI Dividend In its mission statement, Hera has declared its intention to ensure continuous creation of value for its shareholders, offering a suitable return on the capital they have invested. ...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 5:36 PM
SI NO No Sinistra
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Web Content Article on-date Oct 19, 2020 5:35 PM
Innovative projects No Centrato
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Web Content Article on-date Oct 19, 2020 5:06 PM
Trasparente Find out more Image_telecontrollo.png One of the other "souls" of Heratech is the Remote Control Centre in Forlì, a multi-specialised centre, the only one of its kind in...
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Web Content Article on-date Oct 19, 2020 4:51 PM
5 good reasons to drink tap water Bambino Safe, healthy, economical, close, ecological Discover the quality of the water distributed by Hera in your Municipality Find out more Centro
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Web Content Article on-date Oct 19, 2020 4:04 PM
L'acquologo icona_acquologo.png Centro
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Web Content Article on-date Oct 19, 2020 3:53 PM
SI Highlighted NO No Centrato
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Web Content Article on-date Oct 19, 2020 3:43 PM
Sustainability Report On 25 March 2020, Hera Group's Board of Directors approved the 2019 Sustainability Report. sostenibilita2019.png Find out more NO SI Gruppohera Nero
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Web Content Article on-date Oct 19, 2020 5:02 PM
Smart Use of Energy We are working towards this goal by reducing our energy consumption, promoting renewable energy sources, and pursuing decarbonisation. box_uso_intelligente_energia.png NO SI...
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Web Content Article on-date Oct 19, 2020 3:41 PM
Financial results as at 30 June 2020 On 29 July 2020, Hera Group's Board of Directors approved the financial results as at 30 June 2020. RSCgiu2020 (1).png Find out more NO SI Gruppohera Nero
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Web Content Article on-date Oct 19, 2020 5:07 PM
Efficient Use of Resources We are committed to increasing the quality of separate waste collection and the recovery of materials and energy, and are working on major initiatives to improve the...
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Web Content Article on-date Oct 19, 2020 5:08 PM
Innovation and contribution to development We create economic development and employment for our local area by investing in innovation and digitalization. We also focus on initiatives to protect...
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Web Content Article on-date Oct 19, 2020 3:39 PM
SI Focus NO No Centrato
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Web Content Article on-date Oct 19, 2020 3:37 PM
Image_Report.png In Good Waters Report With us you are in “good waters”, find out everything you need to know on how we manage your city's integrated water service. 6 colonne 6 colonne...
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Web Content Article on-date Oct 19, 2020 3:36 PM
Business plan On 13 January 2021, Hera Group's Board of Directors approved the Business plan to 2024. image_piano_industriale.png Find out more NO SI Gruppohera Nero
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 3:30 PM
Sfumato Bianco No bolle_EN_water.png fascia_servizio_idrico.png <span class="small">Source: Hera Group's 2022 Sustainability report (SR) and Financial Statements (FS)</span> 35.136km of water...
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Web Content Article on-date Oct 19, 2020 3:17 PM
All systems concerning water catchment, purification and distribution to the end customer constitute the so-called mains water service. Experience, transparency and innovation are the basis of the...
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Web Content Article · written-by LUCIA ALGISI on-date Oct 19, 2020 3:04 PM
Sfumato Bianco Si Numeri acqua in bolle Numeri acqua in bolle Sì We are the <b>nation's second-largest operator in the integrated water service</b> and (through aqueducts, sewers and purification...
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Web Content Article · written-by LUCIA ALGISI on-date Dec 15, 2023 9:38 AM
Canvas Desktop potabilizzatori acqua mani_acqua desktop canvas 3 Canvas Mobile potabilizzatori acqua Canvas_mobile_acqua_circolo_new.png mobile canvas 3 Largo Stretto Stretto Discover the journey...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 1:04 PM
3_colonne null null null null Container Immagine prima colonna null Operations General Department Roberto Barilli General Manager Contacts Telephone: +39 051 287111 Fax: 051 287525 HERA...
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Web Content Article on-date Oct 19, 2020 12:19 PM
Discover the editorial section on Hera Group's projects and stories.
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Web Content Article on-date Oct 19, 2020 12:10 PM
Discover the area dedicated to the Group's projects.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 19, 2020 12:04 PM
Sustainable mobility, smart city, biomethane: discover everything there is to know about innovation in the Hera Group
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Web Content Article on-date Oct 19, 2020 11:54 AM
Innovation in numbers (annual data)
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Web Content Article on-date Oct 19, 2020 11:48 AM
Public lighting Our orientation towards the circular economy and sustainability also includes the public lighting services managed by our company Hera Luce. Hera Luce is active in over 180...
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Web Content Article on-date Oct 19, 2020 11:27 AM
ambiente Environment Tracking Waste.pdf Tracking Waste (2620Kb) Making the environment a welcoming and safe place: this is the objective of the Waste Management Services Department of Hera. We are...
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Web Content Article on-date Oct 19, 2020 11:26 AM
enegia Energy Value to energy.pdf Value to energy (2720Kb) Sustainability, innovation, reliability and efficiency; these are the bases for excellence in the energy sector. For smart use of energy,...
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Web Content Article on-date Oct 19, 2020 11:37 AM
Innovation We are innovators by nature. We have always believed in sustainable innovation that respects the environment and people. Thanks to the adoption of a sustainable approach, we implement...
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Web Content Article on-date Oct 19, 2020 11:50 AM
Telecommunications Connectivity services for individuals and companies, telephone systems and high-performance Data Centres. These are the services offered by the telecommunications company...
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Web Content Article on-date Oct 19, 2020 11:14 AM
acqua Water In good water.pdf In good water (932Kb) From collection to drinking water treatments, from purification of water to the distribution of water, every day we work to ensure continuity of...
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Web Content Article on-date Oct 19, 2020 10:58 AM
We have a vast experience in the design of networks and plants, in the management of the integrated water system, in waste collection and waste treatment, in the distribution and sale of energy but...
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Web Content Article on-date Oct 19, 2020 10:57 AM
ico_acqua (1).png ico_energia.png ico_ambiente.png ico_sostenibilita.png ico_innovation.png null null null null null Water Energy Environment Sustainability Innovation null null null null...
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Web Content Article on-date Oct 19, 2020 10:37 AM
canvas desktop attività canvas mobile attività w-75 Water, energy, environment - these are the sectors in which we operate, providing innovative and sustainable services No Every day we offer our...
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Web Content Article on-date Oct 19, 2020 9:34 AM
Si Press Releases and Notices Bianco Si GRUPPO
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Web Content Article on-date Dec 10, 2020 11:56 AM
398 Tracing waste 2016-10-10 The urban waste traceability system implemented by Hera makes it possible to annually publish Tracing Waste, a thematic sustainability report available since 2009,...
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Web Content Article on-date Oct 28, 2020 11:54 AM
top international sports events One such venture has been completed in just twenty days by Regione Emilia-Romagna, APT Servizi Emilia-Romagna, FCI (Italian Cycling Federation), Comitato...
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Web Content Article on-date Sep 29, 2020 9:28 AM
No Protecting employees during the Covid Emergency Protecting employees during the Covid Emergency “Working together to overcome this time of crisis” and “Each of us protects everyone” are the best...
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Web Content Article on-date Oct 28, 2020 11:44 AM
2020-10-05 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Bologna, 05 October 2020 - The following table contains the data concerning the shares...
Comunicati stampa: Price sensitive Shareholders’ meeting -
Web Content Article on-date Sep 28, 2020 4:38 PM
2020-09-28 Circula economy The Group, whose strategy is built around innovative and sustainable development guided by a circular economy, is now part of this Alliance. Hera has also been included...
Comunicati stampa: Financial Results Hera Spa Price sensitive -
Web Content Article on-date Dec 10, 2020 11:55 AM
398 Hera in the Alliance for the Circular Economy 2016-10-10 The Hera Group joins the Alliance for the Circular Economy. Established in 2017, the Alliance for Circular Economy currently includes...
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Web Content Article on-date Sep 24, 2020 10:00 AM
World Road Cycling Championships Bike mobility is the most sustainable type of mobility and the Hera Group fully supports it as main sponsor of the World Road Cycling Championships that are to be...
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Web Content Article on-date Dec 10, 2020 11:54 AM
398 Valore all'energia 2016-10-10 In good waters, a sustainability report that describes how Hera manages the integrated water cycle and brings benefits to the environment, thanks to the...
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Web Content Article on-date Sep 19, 2020 3:22 PM
2020-09-17 The two companies have signed the Hera Business Solution protocol for managing integrated waste, drinking water, purification and energy efficiency enhancement services. This...
Comunicati stampa: Financial Results Price sensitive -
Web Content Article on-date Sep 22, 2020 4:43 PM
Firma accordo Fruttagel Circular economy and sustainability are at the heart of the Hera Business Solution protocol, signed today by the Hera Group and Fruttagel, a national leader in the food...
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Web Content Article on-date Sep 19, 2020 3:19 PM
2020-09-16 The Hera Group continues to rise in Refinitiv’s international ranking, the “Diversity & Inclusion Index”, a reference point for investors who look with interest towards the businesses...
Comunicati stampa: Financial Results Price sensitive -
Web Content Article on-date Jan 21, 2021 12:39 PM
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Web Content Article on-date Sep 16, 2020 2:55 PM
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Web Content Article on-date Sep 16, 2020 11:40 AM
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Web Content Article on-date Sep 16, 2020 11:40 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 16, 2020 11:31 AM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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