Robotics at the service of humankind
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SI Every day, we put ourselves to the test, increasing our ability to construct networks and "turnkey" works, built specifically to customer requirements and meeting their every need. Our objective...
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Web Content Article · written-by Davide Donnarumma on-date Oct 21, 2020 1:10 PM
<p>Making a difference is really quite simple, all it takes is a little more effort, at the beginning it's hard because you have to make sure you remember some things, but after a short while, good...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 21, 2020 12:33 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 21, 2020 11:38 AM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 21, 2020 10:42 AM
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As at 30 June 2021, 46.0% of the shares were owned by 111 public shareholders in the reference territory and 54.0% by floating shareholders, with a wide geographical diversification
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Web Content Article · written-by LUCIA ALGISI on-date Oct 21, 2020 10:29 AM
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Web Content Article · written-by ELENA FARRE on-date Oct 20, 2020 7:52 PM
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Web Content Article · written-by Davide Donnarumma on-date Oct 20, 2020 6:19 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 5:54 PM
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SI Our commitment to reporting We are committed to being transparent by reporting our commitment. That is why we produce thematic reports that go beyond the standard sustainability report...
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 5:39 PM
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The Corporate University of the Hera Group for the greater appreciation of experience and the development of skills.
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Web Content Article · written-by ELENA FARRE on-date Oct 20, 2020 3:51 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 3:48 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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