Robotics at the service of humankind
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date May 4, 2021 12:27 PM
5316 Il Mattino di Padova 20210427 Mattino PD_ Crescita Imprese Nordest.pdf 2020-07-20 Press 1 0 Press
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date May 4, 2021 12:26 PM
5316 Il Mattino di Padova 20210427 Mattino PD_Sostenibilità Imprese Nordest.pdf 2020-07-20 Press 1 0 Press
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date May 4, 2021 12:26 PM
5316 La Nuova Ferrara 20210427 Nuova FE_SBTI.pdf 2020-07-20 Press 1 0 Press
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date May 4, 2021 12:24 PM
5316 Il Resto del Carlino - Ferrara 20210427 RdC FE_HL.pdf 2020-07-20 Press 1 0 Press
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2021 10:57 AM
canvas_fornitori_new4 (2).jpg a9c326ea-4b6f-04f4-3b69-51d6d1e32b3d.jpeg Largo Stretto To achieve the set out sustainability targets <br>our suppliers play an essential and strategic role null ...
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Web Content Article on-date Apr 26, 2021 10:01 AM
Canvas_hp_bs_desktop (1).jpg ok_canvas_superhome_ctasingola_desktop_1.jpg ok_dsk_2.jpg ok_canvas_eng1.jpg ok_canvas_desktop_1.jpg ok_Innovation for Sustainability_2x_1.jpg Largo Largo Largo Stretto...
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Web Content Article · written-by LUCIA ALGISI on-date May 20, 2021 1:41 PM
CANVAS_BE_2023_ENG.jpg img_canvas_desktop_bs ENG.jpg canvas_desktop_BE2023.jpg Desk_1440x540_sezioneInsieme@2x.jpg ok_Innovation for Sustainability_2x_1.jpg Largo Largo Largo Largo Stretto The...
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date Apr 27, 2021 12:55 PM
5316 QN Economia e Lavoro 20210426 QN_ Intervista al Presidente su bilancio 2020.pdf 2020-07-20 Press 1 0 Press
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date Apr 27, 2021 12:54 PM
5316 Il Sole 24 ore 20210426 Sole 24 h_Adaptation.pdf 2020-07-20 Press 1 0 Press
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Web Content Article Questo risultato deriva dalla versione {0} di questo contenuto. on-date Apr 27, 2021 12:53 PM
5316 Gazzetta di Parma 20210425 Gazzetta Parma_Filarmonica Toscanini.pdf 2020-07-20 Press 1 0 Press
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 5:34 PM
Supplies from certified companies Value of public tenders Workplace condition monitoring Of total tenders new vendor qualification system Average score Suppliers Value of contracts null % null %...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 5:30 PM
Workplace accident frequency rate Of training per capita Workers with permanent contracts Employees Women in roles of responsibility of variable remuneration null Worker satisfaction null hrs % %...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 5:25 PM
Customer satisfaction Million euro Below the Italian average NexMeter meters installed 2G meters installed Calls to gas emergency services Respect for quality standards null null % thousand...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 5:18 PM
New Sustainability-linked Bond 2023 Purpose-Driven Code of Ethics Economic value distributed to local stakeholders Amount of local supplies null Total return Waste treated Energy consumed null...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 5:12 PM
of water network of remote-controlled plants Value of bills paid by installments Disadvantaged people People hired Gas sensors invested in innovation in two areas: % thousand million null null null...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 4:58 PM
Municipal waste collected and disposed of in landfills Internal water consumption Reusable wastewater Water Leaks Industrial Waste of recycled plastic Recycling rate of municipal waste Sites with...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 4:49 PM
Renewable electricity Energy consumption Greenhouse gas emissions vs 2019 with SBTi calculation methodology Renewable electricity Contracts with at least one energy efficiency solution of...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:21 PM
Suppliers Selection and evaluation of suppliers based on technical, economic, organizational quality requirements, and compliance with standards on environment, safety, and CSR, CSV and circular...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:21 PM
Blu Blu fornitori.png Suppliers
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:16 PM
People Commitment to workers with regard to diversity, work-life balance and welfare, health and safety, and training and professional development. Download this chapter of the report in PDF Annex:...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:15 PM
Blu Blu persone.png People
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:14 PM
Customers Growth of the customers served and strong focus on the quality of contact channels, fair business conduct, and security of service. Download this chapter of the report in PDF Annex: Data...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:13 PM
Blu Blu clienti.png Customers
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:10 PM
Governance and value creation Diversified and balanced ownership between public and private. Adoption of codified procedures and compliance with the self-regulatory code of "Borsa italiana”...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:09 PM
Blu Blu governance_interna.png Governance and value creation
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:06 PM
Enabling resilience and innovating Hera acts to enable sustainable development of its territories through innovation, digital transformation and resilience of its services. Download this chapter of...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:04 PM
Blu Blu resilienza.png Enabling resilience and innovating bs_foglia_3_ico_1.png bs_foglia_3_ico_2.png bs_foglia_3_ico_3.png bs_foglia_3_ico_4.png bs_foglia_3_ico_5.png bs_foglia_3_ico_6.png...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:01 PM
Regenerating resources and closing the circle Hera regenerates resources and “closes the loop” through initiatives and projects in three areas: transition towards a circular economy, sustainable...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:00 PM
Blu Blu risorse.png Regenerating resources and closing the circle bs_foglia_2_ico_1.png bs_foglia_2_ico_2.png bs_foglia_2_ico_3.png bs_foglia_2_ico_4.png bs_foglia_2_ico_5.png
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:56 PM
Pursuing carbon neutrality Hera pursues carbon neutrality through energy efficiency, energy transition and renewable energy. Download this chapter of the report in PDF SBTi Approved science-based...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:54 PM
Blu Blu carbonio.png Pursuing carbon neutrality bs_foglia_1_ico_1.png bs_foglia_1_ico_2.png bs_foglia_1_ico_3.png
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:51 PM
Sustainable strategy and Shared value Shared value creation and stakeholder involvement: the story of a company committed to leave its mark, but not its footprint. Download this chapter of the...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:49 PM
Tracking waste Tracking waste In good waters In good waters null null % null giving more value to sorted waste giving more value to sorted waste all you wanted to know (and more) about the quality...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:44 PM
"shared-value" Ebitda "shared-value" investments Of total investments EU Taxonomy-aligned Purpose-driven Code of ethics Science Based Targets validated New Plastics Economy global commitment of the...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:40 PM
Bianco Nero strategia_small.png Sustainable strategy and Shared value
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:23 PM
null Energy, Environment, Local area (and business) Ecological transition mln € null null “shared-value” Ebitda created (52% of the total) three drivers for shared value creation numerous projects...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:19 PM
banner_bs_energie_mobile.jpg We are going to reduce emissions by 37% within 2030 Our objective for reducing greenhouse gases has been validated by SBTi banner_bs_energie_desktop.jpg Sinistra Bianco...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:17 PM
Previous editions of our Sustainability reports No Sustainability Report 2022 - NFS.pdf Sustainability Report 2021.pdf Sustainability report 2020.pdf Sustainability Report 2019...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:13 PM
bs_img_bandiera_europea.png case_study_bs (1).jpg EU taxonomy for sustainable activities Case study Sustainability Report 2023 - NFS - Information on eco-sustainable economic activities.pdf ...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:09 PM
governance.png clienti.png persone.png fornitori.png Governance and value creation Customers People Suppliers Diversified and balanced ownership between public and private. Adoption of codified...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:04 PM
true resilienza.png Enabling resilience and innovating Hera acts to enable sustainable development of its territories through innovation, digital transformation and resilience of its services....
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:02 PM
false risorse.png Regenerating resources and closing the circle Hera regenerates resources and “closes the loop” through initiatives and projects in three areas: transition towards a circular...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:00 PM
false carbonio.png Pursuing carbon neutrality Hera pursues carbon neutrality through energy efficiency and transition to renewable energy. Sinistra bs_riquadro_1_ico_1.png bs_riquadro_1_ico_2.png...
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Web Content Article on-date Apr 23, 2021 1:57 PM
SI Shared Value, a new strategic approach to corporate social responsibility NO No Centrato
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Web Content Article on-date Apr 23, 2021 1:58 PM
SI Shared Value Hera's responses to the priorities of change. NO No Centrato
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 23, 2021 1:56 PM
Image@2x.png Letter to stakeholders A new purpose: business strength to regenerate the ecosystem and the environment. And an innovative reporting focused on creating shared value....
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 1:54 PM
img_principale_mobile_bs2023.jpg Sustainable strategy and Shared Value <p style="font-size:18px">Shared value creation and stakeholder involvement: <br>the story of a company committed to leave its...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 1:52 PM
ico-share-copy-2.png ico-share-copy-2.png null null Sustainability Report 2023 - Highlights.pdf Sustainability Report 2023 - NFS (1).pdf Sustainability report - Highlights Sustainability report -...
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Web Content Article on-date Apr 23, 2021 1:50 PM
In this report Report Homepage Letter to stakeholders 1. Sustainable strategy and Shared Value 2. Pursuing carbon neutrality 3. Regenerating resources to come full circle 4. Enabling...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 1:43 PM
<font color="#3a9c71">Sustainability <br>Report Approved by the Board of Directors of Hera Spa on 26 March 2024 2023 img_canvas_desktop_bs2023.jpg img_canvas_mobile_bs2023.jpg
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Web Content Article on-date Feb 8, 2021 1:46 PM
dsk_2_1 (1).jpg canvas_superhome_ctasingola_desktop.jpg Canvas_hp_bs_desktop.jpg canvas_eng1 (2).jpg canvas_desktop.jpg Innovation for Sustainability_2x.jpg We are going to reduce emissions by 37%...
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Web Content Article on-date Apr 21, 2021 2:23 PM
SBTi 2021 We can now boast one of the most ambitious targets for reducing greenhouse gas emissions certified on a scientific basis for a company in Italy: down 37% by 2030 compared to 2019. This...
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Web Content Article on-date Apr 22, 2021 10:09 AM
2021-04-22 Science based target The Group’s objectives in reducing greenhouse gas emissions are among the most ambitious for an Italian company, as officially communicated today, World Earth Day,...
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Web Content Article on-date Apr 22, 2021 12:29 PM
398 SBTi SBTi 2016-10-10 Hera can now boast one of the most ambitious targets for reducing greenhouse gas emissions certified on a scientific basis for a company in Italy: down 37% by 2030...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 21, 2021 10:30 AM
img_prefooter_fascia_mobile_BEBS2023.jpg The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26...
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Web Content Article on-date Apr 14, 2021 3:33 PM
SI The particular historical moment we are currently experiencing has taught us, just in case we had forgotten, that complex situations can and must be resolved with the help of all the energy and...
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Web Content Article on-date Apr 14, 2021 3:29 PM
SI Air, water, waste: HERAtech Laboratory’s experience, always up-to-date with regulatory and technological developments Adapting its analytical response to continuous developments of chemical and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 9, 2021 10:21 AM
Assemblea Soci EN 2022
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Web Content Article on-date Apr 9, 2021 8:54 AM
<span style="color:#00A19B;">Discover more on the official website grenfin.eu</span> SI Goals and content of the project: The GrEnFIn project introduces knowledge and skills in higher education and...
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Web Content Article on-date Apr 7, 2021 3:07 PM
Statement_of_comprehensive_income.pdf Cash_flow_statement.pdf Trends_and_contexts.pdf Statement_of_financial_position.pdf Net_financial_indebtedness.pdf Statement_of_changes_in_net_equity.pdf...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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