Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 6, 2020 9:46 AM
SI Internal employee climate surveys represent a fundamental tool in employee continuous improvement, engagement and development processes. We conducted the first survey in 2005 and have continued...
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Web Content Article on-date Jul 6, 2020 9:42 AM
The Leadership Model was launched in 2010, with the aim of promoting and developing the virtuous behaviour necessary for tackling the numerous challenges in a constantly evolving competitive...
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Si The Leadership Model Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 6, 2020 9:33 AM
More information on Sustainability Report 2021 SI Personal growth is the driving force behind our company. We are convinced that people who are motivated and have received the proper training are...
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Si The development process Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jul 6, 2020 9:21 AM
SI Page update 24 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Jul 6, 2020 9:18 AM
SI Working for the Hera Group represents a genuine opportunity for professional growth. Here are 8 good reasons for joining our team: We aim to be the best Italian multi-utility firm for our...
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Web Content Article on-date Jul 6, 2020 9:18 AM
Media Quattro The development process The Leadership Model Listening and engagement Career paths and job rotation Bianco #00a19b #00a19b #00a19b #00a19b
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SI The values we seek Can manage decisively and flexibility Strive for excellence Have a passion for customer Set an example for others We believe in the value of the training and professional...
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Web Content Article on-date Jul 6, 2020 8:57 AM
SI The Hera Group has been active since 2002, but our roots run much deeper. People have always represented a strategic value for us, thanks to their various skills, an asset that goes hand in hand...
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Web Content Article on-date Jul 6, 2020 8:29 AM
SI Our selection process Who are we looking for? Internships and conventions Let's get together NO No Sinistra
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SI Our strategy Our values Continuous growth Diversity & Inclusion Welfare and life at Hera NO No Sinistra
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SI We are seeking inquisitive, flexible, and innovative people who share our mission and values. People who are ready to face the challenges that our business context sets before us: environmental,...
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Web Content Article on-date Jul 6, 2020 2:55 PM
2020-07-06 After being included in the FTSE MIB in March 2019, Hera stock is now listed on this important series of ethical indexes created by FTSE Russell to encourage investment in companies that...
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Web Content Article on-date Jul 13, 2020 8:58 AM
397 2016-10-10 Hera's equity was included in the FTSE4Good Index Series, a series of ethical indexes created by FTSE Russell to gather the best companies that, globally, actively commit to...
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Web Content Article on-date Jul 4, 2020 11:00 AM
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SI Page update 15 February 2021 NO No Sinistra
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Web Content Article on-date Jul 4, 2020 10:55 AM
SI Throughout the year you can meet us at numerous events dedicated to encounters between students, universities and companies organised by leading Italian universities. We also organise other...
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Web Content Article on-date Jul 4, 2020 10:44 AM
SI Your future starts here Over the last few years, we have constructed an ever-broader cooperation network with universities and Master’s programmes, at both local and national level. Our...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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