Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:23 AM
Do you want to become a supplier? Read the rules and access requirements, then proceed and register.
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 10:10 AM
bt_gestione_contratti.png Contract<br>management Log in to<br><i>Hera_Pro</i> null null null null nota_informativa.png ico_bandi_gare.png counter_copy.png ico_manuali.png bt_hera_pro.jpg null...
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Web Content Article · written-by Davide Donnarumma on-date Nov 13, 2023 4:15 PM
Hera will participate in the 6th European Mid Cap CEO Conference, a flagship event in Europe dedicated to CEOs for Mid Cap companies, organized by BNP Paribas Exane. Fiorenza Bavieri 2023-11-14...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 10, 2023 12:51 PM
The Hera Group, acting through its subsidiary Hera Comm, and Ascopiave signed a deed of transfer from the latter of a 15% shareholding in EstEnergy, for a counter value of 137.5 million euro....
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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