Robotics at the service of humankind
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Document on-date Aug 28, 2019 10:28 AM
Tiratura: n.d. Diffusione: n.d. Lettori: n.d. Dir. Resp.:Roberto Masini Servizi di Media Monitoring Sezione:IMOLA-FAENZA Foglio:1/1 Estratto da pag.:37 Edizione del:28/08/19 Rassegna del:...
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Document on-date Jul 4, 2020 8:46 AM
Modello di notifica e di comunicazione al pubblico delle operazioni effettuate da chiunque detiene azioni in misura almeno pari al 10 per cento del capitale sociale, nonché ogni altro soggetto...
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Document on-date May 9, 2019 1:04 PM
press release Bologna, 9 May 2019 100% of Cosea Ambiente goes to the Hera Group The multi-utility has consolidated its leadership in the waste management area by acquiring the entire...
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Document on-date Aug 19, 2020 4:47 PM
P&L Profit and Loss account € /000 30/06/2020 30/06/2019 Sales 3,402.3 3,371.6 Other operating revenues 222.6 249.0 Raw materials (1,605.1) (1,699.2) Services (1,151.0) (1,075.1) ...
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Document on-date Aug 19, 2020 5:01 PM
press release Bologna, 29 July 2020 Hera BoD approves 1H 2020 results Although feeling the impact of the Coronavirus emergency, the half-year report shows operating-financial indicators rising,...
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Document on-date Sep 22, 2020 8:07 AM
1 2 2019 Green Bond Report (Report on the allocation of the funding and on the environmental impact indicators of the 2019-2027 Green Bond) This report is dedicated to reporting...
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Document on-date Sep 22, 2020 4:45 PM
press release Bologna, 17 September 2020 Fruttagel opts for the Hera Group’s multiservice proposal, built around a circular economy The two companies have signed the Hera Business...
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Document on-date Sep 24, 2020 10:03 AM
press release Bologna, 23 September 2020 Hera Group’s sustainable energy at the World Cycling Championships The multiutility will be present at the Imola Race Circuit with a space...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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