Robotics at the service of humankind
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Document on-date Nov 20, 2020 3:17 PM
Proud to make a difference. A new waste collection system to improve the quality of waste segregation and to safeguard the environment. In order to achieve the 70% segregation target set by...
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Document on-date Nov 20, 2020 3:42 PM
Sede legale: Viale Carlo Berti Pichat 2/4 40127 Bologna C.F. e REA 04245520376 P.IVA 03819031208 Capitale Sociale int. vers. € 1.421.342.617,00 HERA S.p.A. Holding Energia Risorse Ambiente ...
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Document on-date Nov 23, 2020 9:35 AM
New Eni company - Hera for industrial waste management in Ravenna The agreement provides for the creation of a state-of-the-art environmental platform capable of handling up to 60 thousand ...
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Document on-date Nov 23, 2020 9:34 AM
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Document on-date Nov 24, 2020 10:23 AM
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Document on-date Nov 26, 2020 9:22 AM
The Group has evolved the concept from CRS (corporate social responsibility) to CSV (creation of shared value) CSR programs focus mostly on reputation and have only...
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Document on-date Dec 7, 2020 11:34 AM
Hera Servizi Energia S.r.l/Certificato UNI CEI 11352 HERA SERVIZI ENERGIA SRL.pdf Hera Servizi Energia S.r.l/HERA SERVIZI ENERGIA SRL- SCAN 9001.pdf Hera Servizi Energia S.r.l/HERA...
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Document on-date Dec 1, 2020 11:54 AM
Share capital variation 2019 Group share capital stable at Euro 1,489,538,745 2018 Group share capital stable at Euro 1,489,538,745 2017 Group share capital stable at Euro 1,489,538,745 2016...
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Document on-date Dec 1, 2020 11:54 AM
2015 9 8 9 0 2 28 2014 5 7 8 2 - 22 2013 12 4 11 - - 27 2012 9 2 2 - 1 14 2011 9 2 2 - 1 14 2010 3 3 4 3 13 2009 11 12 8 4 35 2008 6 1 7 1 15 2007 6 2 6 3 17 2006 24 3 7 3 37 2005 23 3 18...
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Document on-date Dec 1, 2020 12:59 PM
INCLUSION PILLARS ISSUE READ MORE SOURCE ABSTRACT VALUE Flexible Working Hours Read more Hera believes in meeting the needs of its employees by granting them �exibility in their working hours....
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Document on-date Dec 11, 2020 10:44 AM
press release Bologna, 16 September 2020 Diversity & Inclusion: Hera ranks 12th among the world’s best companies The Hera Group continues to rise in Refinitiv’s international ranking, the...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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