Robotics at the service of humankind
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Web Content Article on-date Jul 9, 2020 4:28 PM
SI NO No Sinistra
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Web Content Article on-date Jul 9, 2020 4:16 PM
SI Aquifer An aquifer is defined as a water deposit that collects in porous layers of the subsoil consisting of e.g. sands and gravels. It is fed by rainwater that infiltrates the ground. Aquifer...
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Web Content Article on-date Jul 9, 2020 4:05 PM
SI Total alkalinity and Bicarbonate alkalinity The term ‘alkalinity’ refers to the quantity of salts with alkaline properties dissolved in the water. It indicates the capacity of the water to react...
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Web Content Article on-date Jul 9, 2020 4:11 PM
SI Dear Shareholders, you are called to an Ordinary Shareholders Meeting at the registered office of Hera S.p.A. - Viale C. Berti Pichat n. 2/4, Bologna - in the "Spazio Hera" area - on 26 April...
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Web Content Article on-date Jul 9, 2020 4:02 PM
SI In 2020, Hera has continued to investigate the field of Emerging Contaminants. These are biologically active substances of anthropic origin such as medicines, psychoactive substances associated...
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Web Content Article on-date Jul 9, 2020 4:00 PM
Hera's commitments for the circularity and reuse of water and to respond to the UN’s call to action The scenario +55%: global freshwater demand growth expected between 2010 and 2050 (FAO) 87...
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Web Content Article on-date Jul 9, 2020 3:43 PM
Si Shareholders' meeting of 26 April 2018 Bianco Si GRUPPO
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Web Content Article on-date Jul 9, 2020 3:39 PM
The Hera Group's technological research and innovation projects investigate new aspects of the integrated water service. Hera continues its work on Emerging Contaminants to improve water quality In...
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Web Content Article on-date Jul 9, 2020 3:36 PM
To explore the relationship between water consumption and health aspects, we interviewed doctors and nutritionists in past editions of “In buone acque”. Below are some of the answers to the most...
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Web Content Article on-date Jul 9, 2020 3:34 PM
SI Bottled water and the environment: have you ever thought about it? Italy is the leading country in the world in terms of consumption of bottled mineral water, with a consumption of 200 litres...
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Web Content Article on-date Jul 9, 2020 3:29 PM
SI Quality comparison between water distributed by the HERA Group and bottled mineral water Mineral waters (concentrations stated on bottle labels: min-max) Hera and USL analysis (relevant...
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Web Content Article on-date Jul 9, 2020 3:28 PM
Si Quality comparison between water distributed by the Hera Group and bottled mineral water Bianco Si ACQUA
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Web Content Article on-date Jul 9, 2020 3:18 PM
SI The multi-utility, included in the FTSE MIB as of 18 March 2019, improved all its main operating-financial and sustainability indicators, with results exceeding expectations and Ebitda amounting...
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Web Content Article on-date Jul 9, 2020 3:17 PM
Si Hera Shareholders Meeting: 2018 financial statements and dividend increasing to 10 cents approved Bianco Si GRUPPO
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Web Content Article on-date Jul 9, 2020 3:04 PM
Hera Shareholders Meeting: 2018 financial statements and dividend increasing to 10 cents approved 20190430_CS_Assemblea_Soci_Hera_eng.1556625182.pdf Hera Shareholders Meeting: 2018 financial...
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Web Content Article on-date Jul 9, 2020 1:44 PM
SI Tap water quality is described via a table that shows relative values for some parameters. The considered parameters allow mains water to be characterised from a qualitative standpoint. Where...
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Web Content Article on-date Jul 9, 2020 1:38 PM
SI In addition to analytical results expressed as average concentrations, the following chart shows the percentage of analyses performed by Hera and by local health authorities in 2020 that...
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Web Content Article on-date Jul 9, 2020 12:46 PM
SI The following table shows the average concentrations of some parameters measured during checks carried out by the local health authorities through the Arpae laboratories in Emilia Romagna in...
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Web Content Article on-date Jul 9, 2020 12:17 PM
SI In Emilia-Romagna Region, control and monitoring of water for human consumption are regulated by regional regulations 2/1999 and 9/2004 which set out criteria for the organization of control...
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Web Content Article on-date Jul 9, 2020 12:04 PM
A multi-site laboratory system that operates on all environmental media HERAtech's Laboratories are actually more a "Laboratorial System", since they are made up of: 2 main laboratories (Sasso...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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