Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Dec 4, 2023 9:54 AM
How the integrated water service works Infografica Desktop acqua Infografica che spiega come funziona il servizio idrico integrato Infografica Mobile acqua
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Web Content Article · written-by LUCIA ALGISI on-date Dec 4, 2023 11:33 AM
2023-12-04 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 4 December 2023 - The...
Comunicati stampa: Shareholders’ meeting Hera Spa -
Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 2:59 PM
Sinistra Immagine bolla Middle Card 1 - Cosmic rays The search for water leaks is now more efficient, thanks to cosmic rays We continue to experiment with <b>a technology that allows us to control...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:10 PM
Destra Immagine bolla Middle Card 4 - Removing and capturing “Removing and capturing”: we supply drinking water through the use of recycled materials The project involves the use of <b>recycled...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:06 PM
Sinistra Immagine bolla Middle Card 3 - Prevention and control Prevention and control for safe water Every day, new substances are released into the environment.<br><b>To ensure the safety of...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 30, 2023 10:19 AM
Sinistra Immagine bolla Middle Card 5 - PSBO PSBO: the gentle giant that protects the sea of Rimini <b>By 2024, Rimini's beaches will be 100 per cent safe-to-swim, thanks to the Optimised Seawater...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:02 PM
Destra Immagine bolla Middle Card 2 - Kamstrup meters Kamstrup meters: sentries that can listen to the network <b>The IQFlow2200 meters are able to listen to the network</b> thanks to a built-in...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 10:25 AM
SI Innovative and concrete projects NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Apr 25, 2024 10:49 PM
Among the new features, from 20 November 2023 on the Hera_Pro portal it will be possible to handle all the necessary administrative documentation required from suppliers after they sign contracts...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 5:11 PM
SI Contracts Management NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 10:14 AM
SI Manuals This manual provides useful information to create, modify, view, submit, delete and revoke procedures relating to injuries, near misses, accidents, environmental incidents and annual...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 10:11 AM
Sì Webinar Presentations Webinar (part 4) “Digital management of complex contracts-subcontracts and new Vendor Rating model” Go-live of wave 3 of the Hera_Pro portal Management of the Temporary...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 9:37 AM
No Suppliers’ Manuals User management manuals Qualification management manuals Tender manuals <div><img...
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Web Content Article · written-by THOMAS CECCONI on-date Nov 15, 2023 3:03 PM
SI General Manager of Uniflotte S.r.l. She was born in Forlì in 1971. As of 1 October 2023, she is General Manager of Uniflotte S.r.l. and is responsible for managing the Hera Group's corporate...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 2:48 PM
No Information management at supplier-level Information management at contract-level Chat Work Injuries Management Digital management of the documentation supporting the executive part of the...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 2:38 PM
SI The Supplier evaluation process is fundamental to the Hera Group and covers all product categories in relation to signed orders and contracts. It involves continuous monitoring of the extent to...
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Web Content Article · written-by THOMAS CECCONI on-date Nov 15, 2023 2:56 PM
false She was born in Forlì in 1971. As of 1 October 2023, she is General Manager of Uniflotte S.r.l. and is responsible for managing the Hera Group's corporate fleet and waste container business....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:46 AM
Media Quattro <i>Hera_Pro</i> Manuals <i>Hera_Pro</i> Faq icon_sezione_manuale.png icon_faq_hera_pro.png Bianco #08acac #08acac
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:31 AM
No Being suppliers of the Hera Group Benefits of becoming a supplier Qualified suppliers contribute to achieving the Hera Group’s goals and foster the creation of shared value. Qualified suppliers...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 11:31 AM
Sì Documentation How to apply to join the supplier list Registration The REGISTRATION process involves entering company and user details and is later completed with the REQUEST FOR QUALIFICATION....
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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