Robotics at the service of humankind
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Document on-date Mar 22, 2018 2:11 PM
press release Bologna, 27 March 2018 Hera Group approves results at 31/12/2017 Improvement seen in all operating, financial and sustainability indicators. These results, which exceeded...
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Document on-date May 7, 2018 12:06 PM
1Q ‘18 Results 83,2 86,6 91,2 109,9 120,5 1Q '14 1Q '15 1Q '16 1Q '17 1Q '18 274,3 277,2 278,4 306,8 322,7 1Q '14 1Q '15 1Q '16 1Q '17 1Q '18 1Q Ebitda of last 5Y (M€) 01...
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Document on-date May 7, 2018 12:06 PM
Consolidate quarterly report as at 31 march 2018 TABLE OF CONTENTS INTRODUCTION Governance and control bodies Mission CHAPTER 1 DIRECTORS' REPORT ...
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Document on-date Jun 6, 2018 12:04 PM
DICHIARAZIONE AMBIENTALE ANNO 2018 COMPLESSO IMPIANTISTICO I.T.F.I. Via Shakespeare 29, Bologna (BO) Rev. 0 del 05/03/2018 ...
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Document on-date Jun 6, 2018 12:05 PM
DICHIARAZIONE AMBIENTALE ANNO 2018 COMPLESSO IMPIANTISTICO Via dell’Energia, Pozzilli (IS) Rev.0 del 09/03/2018 1 PREMESSA Il presente documento...
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Document on-date Jul 17, 2018 9:54 AM
000983000983 DICHIARAZIONE AMBIENTALE ANNO 2018 COMPLESSO IMPIANTISTICO “TRE MONTI” Via Pediano 47c/52 Imola (BO) Rev. 0 del 23/05/2018 1 PREMESSA Il...
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Document on-date Jul 26, 2018 12:20 PM
press release Bologna, 30 July 2018 Hera BoD approves 1H2018 results The consolidated half-year report at 30 June confirms growth in operating and financial indicators, in line with the...
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Document on-date Aug 3, 2018 12:05 PM
001398001398 DICHIARAZIONE AMBIENTALE ANNO 2018 COMPLESSO IMPIANTISTICO Via Grigioni 19-28, Forlì (FC) Rev. 0 del 28/05/2018 1 PREMESSA Il presente...
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Document on-date Nov 6, 2018 3:04 PM
press release Bologna, 8 November 2018 Hera BoD approves 3Q 2018 results Consolidated 3Q results at 30 September confirm the growth in operating and financial indicators already seen in...
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Document on-date Nov 6, 2018 3:04 PM
Financial results as at 30th September 2018 +7.2% +3.3% +5.2% +9.7% +14,1% Revenues Ebitda Ebit Pre tax Net Profit 01 GRUPPOHERA A healthy growth 9M main growth rates (%,M€) ...
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Document on-date Nov 6, 2018 3:04 PM
Consolidate quarterly report as at 30 september 2018 Table of contents INTRODUCTION Governance and control bodies 01 Mission 02 CHAPTER 1 DIRECTORS’ REPORT ...
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Document on-date Jan 7, 2019 10:30 AM
ANALYST PRESENTATION BUSINESS PLAN TO 2022 The strategic approach of the BP is consistent with the Group's mission and confirms the focus on innovation, agility, growth, efficiency and ...
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Document on-date Mar 25, 2019 9:51 AM
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Document on-date Mar 25, 2019 9:51 AM
C o n so lid ated F in an cial S tatem en ts 2018 Consolidated Financial Statements 2018 Hera Group – Consolidated Financial Statements at 31 December 2018, approved by the Hera...
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Document on-date Mar 25, 2020 10:47 AM
Sustainability report 2019 Introduction Sustainability, strategy and shared value 422.5 million euro shared value Ebitda, 39% of total Ebitda (+13% over 2018) 73/100 customer...
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Document on-date May 11, 2020 10:17 AM
Consolidate quarterly report as at 31 March 2020 TABLE OF CONTENTS INTRODUCTION Mission and strategy Governance system CHAPTER 1 DIRECTORS REPORT ...
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Document on-date Dec 21, 2020 1:51 PM
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Document on-date Dec 21, 2020 3:11 PM
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Document on-date Dec 21, 2020 3:14 PM
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Document on-date Dec 21, 2020 3:14 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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