Robotics at the service of humankind
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Web Content Article on-date Dec 10, 2020 11:52 AM
398 Valore all'energia 2016-10-10 Hera accelerates on the road of the energy transition and works to ensure that its suppliers and customers use energy in an increasingly smart, intelligent and...
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Web Content Article on-date Sep 3, 2020 2:34 PM
2020-08-05 Bologna, 05 August 2020 - The following table contains the data concerning the shares outstanding and the number of voting rights representing the share capital as at 31 July 2020. ...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 4, 2020 5:25 PM
An investment of Euro 37 million. A plant that disposes of 100 thousand tonnes of organic waste produced by separate waste collection and another 35 thousand tonnes coming from green waste and...
circulareconomy Categoria Progetto: Heratech Project Innovation -
Web Content Article on-date Aug 4, 2020 5:20 PM
District heating is already in itself a "sustainable" and environment-friendly solution, because it can guarantee better performance than traditional domestic boilers. In addition, the plant...
Categoria Progetto: Heratech Project Energy Efficiency -
Web Content Article on-date Aug 4, 2020 5:14 PM
More than 130 thousand emergency response reports involving 1,500 employees in 2019. More than 50 thousand emergency response operations in the first six months of 2020, in a local area that...
utility4.0 Categoria Progetto: Innovation -
Web Content Article on-date Aug 4, 2020 5:12 PM
Since 2017, we have been developing a measuring system, conceived by Hera Luce, which analyses the materials used in public lighting. What's the target? Making their life cycle circular, as well.
Categoria Progetto: Energy Efficiency Circular Economy -
Web Content Article on-date Aug 4, 2020 5:08 PM
Producing electricity and heat from non-reusable waste. How? In a waste-to-energy plant: it's a safe and legally compliant plant and an energy resource for the local area.
Categoria Progetto: Energy Efficiency Circular Economy -
Web Content Article on-date Aug 4, 2020 5:04 PM
Waste can become sofas, lamps, games, and musical instruments. But even stage sets, art objects and installations. How? We'll tell you about it in this project.
Categoria Progetto: Circular Economy -
Web Content Article on-date Aug 4, 2020 5:02 PM
Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent...
utility4.0 Categoria Progetto: Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Aug 4, 2020 4:49 PM
By 2024, Rimini's beaches will be 100% fit for swimming thanks to the Rimini Optimised Seawater Protection Plan (Piano di Salvaguardia della Balneazione Ottimizzato - PSBO). Discover the most...
psbo Categoria Progetto: Heratech Project Circular Economy Water Project -
Web Content Article on-date Aug 4, 2020 4:39 PM
The Great Engine of the World With a free programme of educational initiatives promoted by Hera in Bologna, Modena, Ferrara, Imola, Faenza, Ravenna, Forlì, Cesena and Rimini area schools, students...
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Web Content Article on-date Aug 4, 2020 4:39 PM
How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of...
utility4.0 Categoria Progetto: Innovation -
Web Content Article on-date Aug 4, 2020 4:32 PM
Fuel may also be extracted from vegetable oils. Used domestic vegetable oil (such as frying oil) which is recovered by multiutility services via roadside containers and drop-off points, is...
Categoria Progetto: Circular Economy -
Web Content Article on-date Nov 24, 2020 10:22 AM
The NexMeter Green project aims to take a further step towards the future by offering a product that is not only safe and innovative but also sustainable
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Web Content Article on-date Aug 4, 2020 4:26 PM
We monitor the sewerage networks from high up on the European Space Agency's satellites to prevent any damage and take preventive action. Modena and Bologna lead the pilot project. Find out more.
Categoria Progetto: Water Project Innovation -
Web Content Article on-date Aug 4, 2020 4:21 PM
What's Ferrara's green secret? It's underground, where a geothermal basin feeds its district heating system. The result? 87% of the thermal energy distributed in the city is "clean" and we avoid...
Categoria Progetto: Innovation Energy Efficiency Circular Economy -
Web Content Article on-date Aug 4, 2020 4:19 PM
The ultrasound hydrolysis system, installed in the Forlì treatment plant, makes the life cycle of wastewater sludge circular. The result: less sludge to dispose of, and more biogas produced.
circulareconomy Categoria Progetto: Circular Economy Water Project Innovation -
Web Content Article on-date Aug 4, 2020 4:16 PM
HerAcademy HerAcademy Stretto Making the most of experience and developing skills No heracademy.png No
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Web Content Article on-date Aug 4, 2020 4:15 PM
Our 300,000 waste bins are talking. How? Thanks to a "tag" that always tells us where they are, how they are working and if they have been emptied. Find out more about the projects of...
utility4.0 Categoria Progetto: Innovation -
Web Content Article on-date Aug 4, 2020 4:07 PM
We have installed a turbo expander at the R&M stations of Ducati's factory in Bologna. The goal is to recover electricity from the decompression process of methane gas.
circulareconomy Categoria Progetto: Innovation Energy Efficiency
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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