Robotics at the service of humankind
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Web Content Article on-date Feb 2, 2021 9:41 AM
Innovation and sustainable future for our cities.
smartcity Categoria Progetto: Innovation -
Web Content Article · written-by LUCIA ALGISI on-date Aug 5, 2020 2:10 PM
SI Why should i choose to work for Hera? We exert our best efforts every day to create a stimulating workplace environment. We believe in people, lifelong learning, sharing and diversity. We want...
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Web Content Article on-date Jan 5, 2021 5:23 PM
SI Workshop - Back to the future: the new frontiers for people, companies and industrial systems 9 December 2020, Live streaming THE PROGRAMME 2.45 pm Connection of participants to live streaming...
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SI Workshop - Climate change: the global scenario and the strategic plans of ecosystems and companies Bologna, Spazio Hera, viale Carlo Berti Pichat 2/4, 30 October 2018 THE PROGRAMME 2.30 pm...
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Web Content Article on-date Aug 5, 2020 10:07 AM
Programma Workshop HerAcademy 30 ottobre 2018
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Programma Workshop HerAcademy 5 dicembre 2016
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SI Workshop - Markets & Technology: a new interplay between customer experience and growth A comparison between studies and empirical experiences Bologna, Spazio Hera, viale Carlo Berti Pichat 2/4,...
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Web Content Article on-date Aug 5, 2020 9:57 AM
Programma Workshop HerAcademy 14 dicembre 2015
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Web Content Article on-date Jan 28, 2021 10:04 AM
Workshop HerAcademy 2020
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SI Workshop - Waste cycle sustainability and new lifestyles in a changing society The environment sector, the players involved and the regulatory system Bologna, Spazio Hera, viale Carlo Berti...
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Grande Nero Workshop - Waste cycle sustainability and new lifestyles in a changing society The environment sector, the players involved and the regulatory system Bologna, Spazio Hera, viale Carlo...
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Web Content Article on-date Aug 5, 2020 9:28 AM
Grande Nero Workshop - Climate change: the global scenario and the strategic plans of ecosystems and companies Bologna, Spazio Hera, viale Carlo Berti Pichat 2/4, 30 October 2018 Grande Nero Sotto...
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Web Content Article on-date Jan 5, 2021 5:34 PM
Grande Nero Workshop - Back to the future: the new frontiers for people, companies and industrial systems 9 December 2020, Live streaming Grande Nero Sotto Find out more Nove dodicesimi Tre...
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Web Content Article on-date Aug 5, 2020 9:28 AM
Grande Nero Workshop - Markets & Technology: a new interplay between customer experience and growth A comparison between studies and empirical experiences Bologna, Spazio Hera, viale Carlo Berti...
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Si Workshop Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 5, 2020 8:42 AM
SI Thanks to ISO 50001 certification and the intense energy improvement plan, we were able to reduce our consumption by 5.1% compared to 2013 and the further efficiency initiatives we have already...
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Web Content Article on-date Aug 5, 2020 8:40 AM
Si Hera for a smarter use of energy Bianco Si GRUPPO
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Web Content Article on-date Dec 10, 2020 11:52 AM
398 Valore all'energia 2016-10-10 Hera accelerates on the road of the energy transition and works to ensure that its suppliers and customers use energy in an increasingly smart, intelligent and...
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Web Content Article on-date Sep 3, 2020 2:34 PM
2020-08-05 Bologna, 05 August 2020 - The following table contains the data concerning the shares outstanding and the number of voting rights representing the share capital as at 31 July 2020. ...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 4, 2020 5:25 PM
An investment of Euro 37 million. A plant that disposes of 100 thousand tonnes of organic waste produced by separate waste collection and another 35 thousand tonnes coming from green waste and...
circulareconomy Categoria Progetto: Heratech Project Innovation
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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