Robotics at the service of humankind
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Web Content Article on-date Oct 20, 2020 10:54 AM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 10:53 AM
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Web Content Article on-date Oct 20, 2020 10:50 AM
Trasparente Go to site herambiente_sedi.png Discover the tailor-made environmental services for businesses Hera provides refuse collection and street cleaning environmental services and manages...
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Web Content Article on-date Oct 20, 2020 10:48 AM
SI People, means and technology - all at the service of the environment The mission of the Hera Group Environmental Services is to make our environment a better, welcoming and safe place. We...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 10:47 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 10:43 AM
Canvas Desktop Herambiente canvas 1 d ambiente ambiente Canvas Mobile Herambiente Canvas_mobile_ambientev1.png Canvas_mobile_ambientev2.png Largo Largo Largo A platform with simple and...
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Web Content Article on-date Oct 20, 2020 10:32 AM
Hera and General Electric together for energy recovery We have installed a turbo expander at the R&M stations of Ducati's factory in Bologna. The goal is to recover electricity from the...
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Web Content Article on-date Oct 20, 2020 10:30 AM
Dialogue with the urban context for new energy: the Borgo Panigale cogeneration plant The Cogen plant, which stands in Via Paolo Nanni Costa, is not only Hera’s jewel from the architectural...
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Web Content Article on-date Oct 20, 2020 10:29 AM
Ferrara, the city of "green" heat A treasure is hiding under the soil of Ferrara. Not a chest full of gold coins nor a vault containing hidden works of art. It is a gift that nature gave this...
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Web Content Article on-date Oct 20, 2020 10:25 AM
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Web Content Article on-date Oct 20, 2020 10:23 AM
Only with the help of everyone can we improve the area in which we live.
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 10:19 AM
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Bianco Find out more efficienza_energetica.png Our commitment to a sustainable future is also via energy efficiency, mainly focusing on apartment complexes, companies and the public...
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Web Content Article on-date Oct 20, 2020 10:11 AM
Bianco Find out more mercato_energia.png We also operate on the wholesale Gas and Electricity markets. As a result of the opening up of the energy markets, we sell energy for large consumers and...
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Web Content Article on-date Oct 20, 2020 10:07 AM
fascia_report (1).png Together to reduce energy waste and CO2 emissions Do you want to know more about how we manage energy? 6 colonne 6 colonne fascia_report_mobile.png Go to Energy Solutions for...
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 9:54 AM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 9:51 AM
SI Energy of the future A rapidly changing energy scenario requires increasingly responsible and up-to-date management of resources. Sustainability, innovation, reliability, efficiency; these are...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 9:50 AM
SI Cookies disabled - content not available Together towards the city of the future Discover the commitment of the Hera Group NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 9:48 AM
energia Canvas_mobile_energia_new.png Stretto Find out more Si Hera for smart energy use Our priorities for smart energy use: reduction of our energy consumption, reduction of the energy...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 9:34 AM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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