Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 12:29 PM
banner_viola_innovazione.png Si banner_innovazione.png Destra Bianco null Discover our projects /group_eng/innovation/nrrp Destra Bianco Bianco Bordo Bianco
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 12:27 PM
innovatori__mbl_ENG.png Reuse above 70% of ground in designing infrastructure between 2018 and 2027. Provide electronic bills for 45% of customers in 2027. Continue research and production of...
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Web Content Article on-date Oct 20, 2020 12:23 PM
SI Go to other Focus NO No Centrato
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Web Content Article on-date Oct 20, 2020 12:20 PM
Find out more rifiuti_organici_biometano.png /-/a-source-of-clean-energy-from-sewers-and-wet-waste-biomethane From organic waste to biomethane. After biogas, Hera continues its circular revolution...
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Web Content Article on-date Oct 20, 2020 12:11 PM
Find out more sostenibilita_innovazione.png /-/nexmeter-the-smart-gas-meter-for-innovation-and-security Sustainability and innovation go hand in hand. Here is Nexmeter, the Gas Meter 4.0.
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Web Content Article on-date Oct 20, 2020 12:10 PM
Find out more innovazione_sostegno.jpg /-/the-recycling-cycle.-with-aliplast-we-breathe-new-life-into-plasticbreathe-new-life-into-plastic Innovation to support the circular economy. Breathing new...
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Web Content Article on-date Oct 20, 2020 12:08 PM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 12:06 PM
Nero Bianco No NumeriInnovazione_ENG.png numeri_risultati.png The numbers speak for themselves, this is how innovation contributes to the development of the areas we operate in and the objectives...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 12:04 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 12:01 PM
Canvas_innovazione.png Stretto Thanks also to these funds, we are carrying out a series<br>of projects for the benefit of the territory, aimed at a more<br>sustainable present and future for all ...
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Web Content Article on-date Oct 20, 2020 11:36 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 11:31 AM
6_colonne null null null null null Container-fluid Giulio Renato Ramonda.png null Waste Management and Fleets Giulio Renato Group Manager null Herambiente Andrea Ramonda Herambiente...
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Web Content Article on-date Oct 20, 2020 11:26 AM
storia_insieme.png "Together towards the Hera of recycling" Find out more 6 colonne 6 colonne together_5_mbl.jpg
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Web Content Article on-date Oct 20, 2020 11:23 AM
sfondo_rifiuti.png We handle waste responsibly and oriented towards the circular economy Today, issues relating to the circular economy and responsible waste management are crucial.In this...
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Web Content Article on-date Oct 20, 2020 11:22 AM
i nostri impianti_2x.png 6 colonne 6 colonne inostrimipianti_mbl.jpg Our plants Herambiente's 90 plants represent the most significant installation in Italy for the treatment, material and energy...
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Web Content Article on-date Oct 20, 2020 11:20 AM
SI Discover all the innovation services NO No Centrato
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Web Content Article on-date Oct 20, 2020 11:14 AM
We invest in innovation In order to continue to innovate, we set ourselves increasingly ambitious goals by creating projects that look further and further away. No Centrato
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Web Content Article on-date Oct 20, 2020 11:09 AM
fascia_organico.png Integrated waste management Discover the environmental services available for waste collection in your area. For the relevant Municipalities, the Rifutologo app is available 6...
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Web Content Article on-date Oct 20, 2020 11:07 AM
The Hera Group manages the Waste drop-off points or collection sites, places available to all members of the community where different types of waste can be brought. Waste drop-off points are in...
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Web Content Article on-date Oct 20, 2020 10:56 AM
SI Highlighted Numerous environmental projects have been put in place over the years. Each one can be traced back to the pillars on which our Group strategy is based: sustainability, circular...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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