Robotics at the service of humankind
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Web Content Article · written-by ELENA FARRE on-date Oct 20, 2020 3:28 PM
Top Employer top_employer_gruppo_2024_en.png For the 15th time, also in 2024 in we are at the top of the ranking, among the first three Italian companies for excellence in human resource...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 1:57 PM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 1:55 PM
2023 Sustainability Report REPORT Immagine Bolla BS2023 https://eng.gruppohera.it/group_eng/sustainability/sustainability-report/sr
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Web Content Article · written-by LUCIA ALGISI on-date Mar 24, 2021 9:35 PM
FY 2023 Online Report REPORT Immagine bolla BE2023
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Web Content Article · written-by LUCIA ALGISI on-date Mar 24, 2021 9:31 PM
Business Plan<br>2023 - 2027 THE STORY OF CONTINUOUS GROWTH Immagine bolla Piano Industriale 2026
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Web Content Article on-date Oct 20, 2020 1:34 PM
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Web Content Article on-date Oct 20, 2020 1:32 PM
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Web Content Article on-date Oct 20, 2020 1:29 PM
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Web Content Article · written-by THOMAS CECCONI on-date Oct 20, 2020 1:27 PM
SI In its mission statement, Hera has declared its intention to ensure continuous creation of value for its shareholders, offering a suitable return on the capital they have invested. DISTRIBUTION...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 1:26 PM
<br>The dividend
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 1:23 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 1:19 PM
SI Shareholders' Meeting of 28 April 2022: 2021 financial statements and dividend rising to 12 cents approved On the twentieth anniversary of its foundation, the Group continues along the path of...
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Web Content Article on-date Oct 20, 2020 1:07 PM
SI Governance System An effective system to assess the complex stimuli coming from the surrounding environment. By-law Governance report Internal Dealing BoD The company's executive body...
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 12:55 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 12:51 PM
canvas_governance.jpg We work with complete transparency protecting the interests of stakeholders BvCkXW_2czw Mobile - Gruppo - Governance.png Largo Bianco Bordo Bianco To do this, we manage the...
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Web Content Article on-date Oct 20, 2020 12:33 PM
Find out more about the initiatives that we have developed together with the communities in the areas where we operate to create shared value.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 12:31 PM
SI Cookies disabled - content not available Reinventing the city Regenerating resources to move to a society based on the circular economy. Find out more NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 20, 2020 12:29 PM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 20, 2020 12:27 PM
innovatori__mbl_ENG.png Reuse above 70% of ground in designing infrastructure between 2018 and 2027. Provide electronic bills for 45% of customers in 2027. Continue research and production of...
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Web Content Article on-date Oct 20, 2020 12:23 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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