Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 15, 2021 2:04 PM
Sustainability Report 2021.pdf Sustainability Report 2021 - NFS.pdf Sustainability report 2020.pdf Sustainability report 2020 Full version (NFI - Leg. Decree 25416).pdf Sustainability Report 2019...
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Card Scart Card Scart mobile SCART the beauty and useful side of the trash Discover the Hera Group's art project designed to transform waste into works of art Facebook Link Scart instagram...
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The meeting of the BoD to approve the Business Plan 2019-2023 will be held on January 13, 2021. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna. A press release on the board's...
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Tomaso Tommasi di Vignano, Hera Executive Chairman The reference scenario for the upcoming five years shows challenges and opportunities, which Hera has proven able to grasp in advance, by basing...
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In light of the positive preliminary results for 2020, exceeding expectations, the Group has presented its new five-year strategic document, which confirms trends showing growth and ongoing...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 9, 2021 4:14 PM
Bianco Find out more la_grande_macchina_del_mondo.png They are free programs of educational initiatives promoted by Hera in schools in the served areas, with which students can approach...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 9, 2021 4:08 PM
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HerAcademy organizes workshops aimed at creating moments of discussion and reflection on the Group's strategic activities.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 9, 2021 1:50 PM
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Web Content Article on-date Jan 9, 2021 1:44 PM
SI What is HerAcademy? Founded in 2011 with the aim of further developing the skills and behaviors of excellence within the Group, HerAcademy is our Corporate University. Through the comparison...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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