Robotics at the service of humankind
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Web Content Article · written-by THOMAS CECCONI on-date Jan 7, 2021 11:44 AM
SI Together to build the future Cookies disabled - content not available A large high-growth Group at the service of citizens and businesses Cookies disabled - content not available Go to YouTube...
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null null null null null null null null null null null null null null null null null null null null null null null null Our wealth, our people Our wealth, our people Our wealth, our people Our...
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Non-recyclable waste Where does they go? bg_rifiuti.png Read more NO SI Gruppohera Nero
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The Green Economy The “green economy” sector recovers and recycles waste Rifiuti - Numeri.png Read More NO SI Gruppohera Nero
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The tracking system <ul> <li><a href="/group_eng/sustainability/thematic-reports/tracking-waste/tracking-system" style="color:#86c165;">TRACES AND MONITORS </a> the recycling process</li> ...
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Vegetable oil and weee Discover where vegetable oils, textiles and waste from electrical and electronic equipment are recovered. bg_oli_raee.png Read more NO SI Gruppohera Nero
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Separate waste collection Separating waste properly has both environmental and economic benefits! bg_differenza.png Read more NO SI Gruppohera Nero
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Circular economy. how is Hera ranked? bg_obiettivi.png Read more NO SI Gruppohera Nero
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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