Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:10 PM
Governance and value creation Diversified and balanced ownership between public and private. Adoption of codified procedures and compliance with the self-regulatory code of "Borsa italiana”...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:09 PM
Blu Blu governance_interna.png Governance and value creation
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:06 PM
Enabling resilience and innovating Hera acts to enable sustainable development of its territories through innovation, digital transformation and resilience of its services. Download this chapter of...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:04 PM
Blu Blu resilienza.png Enabling resilience and innovating bs_foglia_3_ico_1.png bs_foglia_3_ico_2.png bs_foglia_3_ico_3.png bs_foglia_3_ico_4.png bs_foglia_3_ico_5.png bs_foglia_3_ico_6.png...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:01 PM
Regenerating resources and closing the circle Hera regenerates resources and “closes the loop” through initiatives and projects in three areas: transition towards a circular economy, sustainable...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 3:00 PM
Blu Blu risorse.png Regenerating resources and closing the circle bs_foglia_2_ico_1.png bs_foglia_2_ico_2.png bs_foglia_2_ico_3.png bs_foglia_2_ico_4.png bs_foglia_2_ico_5.png
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:56 PM
Pursuing carbon neutrality Hera pursues carbon neutrality through energy efficiency, energy transition and renewable energy. Download this chapter of the report in PDF SBTi Approved science-based...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:54 PM
Blu Blu carbonio.png Pursuing carbon neutrality bs_foglia_1_ico_1.png bs_foglia_1_ico_2.png bs_foglia_1_ico_3.png
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:51 PM
Sustainable strategy and Shared value Shared value creation and stakeholder involvement: the story of a company committed to leave its mark, but not its footprint. Download this chapter of the...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:49 PM
Tracking waste Tracking waste In good waters In good waters null null % null giving more value to sorted waste giving more value to sorted waste all you wanted to know (and more) about the quality...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:44 PM
"shared-value" Ebitda "shared-value" investments Of total investments EU Taxonomy-aligned Purpose-driven Code of ethics Science Based Targets validated New Plastics Economy global commitment of the...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:40 PM
Bianco Nero strategia_small.png Sustainable strategy and Shared value
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:23 PM
null Energy, Environment, Local area (and business) Ecological transition mln € null null “shared-value” Ebitda created (52% of the total) three drivers for shared value creation numerous projects...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:19 PM
banner_bs_energie_mobile.jpg We are going to reduce emissions by 37% within 2030 Our objective for reducing greenhouse gases has been validated by SBTi banner_bs_energie_desktop.jpg Sinistra Bianco...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:17 PM
Previous editions of our Sustainability reports No Sustainability Report 2022 - NFS.pdf Sustainability Report 2021.pdf Sustainability report 2020.pdf Sustainability Report 2019...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:13 PM
bs_img_bandiera_europea.png case_study_bs (1).jpg EU taxonomy for sustainable activities Case study Sustainability Report 2023 - NFS - Information on eco-sustainable economic activities.pdf ...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:09 PM
governance.png clienti.png persone.png fornitori.png Governance and value creation Customers People Suppliers Diversified and balanced ownership between public and private. Adoption of codified...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:04 PM
true resilienza.png Enabling resilience and innovating Hera acts to enable sustainable development of its territories through innovation, digital transformation and resilience of its services....
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Web Content Article · written-by LUCIA ALGISI on-date Apr 23, 2021 2:02 PM
false risorse.png Regenerating resources and closing the circle Hera regenerates resources and “closes the loop” through initiatives and projects in three areas: transition towards a circular...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Apr 23, 2021 2:00 PM
false carbonio.png Pursuing carbon neutrality Hera pursues carbon neutrality through energy efficiency and transition to renewable energy. Sinistra bs_riquadro_1_ico_1.png bs_riquadro_1_ico_2.png...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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