Robotics at the service of humankind
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Web Content Article on-date Oct 26, 2021 4:47 PM
398 Modena Less than a year after its launch, the second edition of HeraLAB has come to an end. It is the local advisory board launched last July, for the purpose of sharing innovative ideas,...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 24, 2021 9:14 AM
Top-level indicators are highlighted in bold. Page update 10 April 2024
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Web Content Article on-date Jun 23, 2021 12:19 PM
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Web Content Article on-date Jun 23, 2021 11:57 AM
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Web Content Article · written-by LUCIA ALGISI on-date Jun 23, 2021 11:34 AM
No Diversity and inclusion index: Hera in the world's top 10 Dow Jones Sustainability Index (DJSI) Bloomberg Gender-Equality Index 2023 Relevant acknowledgements Diversity and Inclusion Index:...
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Web Content Article on-date Jul 29, 2021 12:38 PM
529 0 0 DA_Castiglione_2021.1624877529.pdf 0 2012-07-30 Fiorenza Bavieri 1 0 Fiorenza Bavieri
Tipologia DL: Environment -
Web Content Article on-date Jul 29, 2021 12:38 PM
529 0 0 DA_Coriano_2021.1624877324.pdf 0 2012-07-30 Fiorenza Bavieri 803 1 0 Fiorenza Bavieri
Tipologia DL: Environment -
Web Content Article on-date Jul 29, 2021 12:38 PM
634 0 0 DA_Ferrara_Via_Diana_2021.1624877229.pdf 0 2012-07-30 Fiorenza Bavieri 817 1 0 Fiorenza Bavieri
Tipologia DL: Environment -
Web Content Article · written-by LUCIA ALGISI on-date Jun 22, 2021 3:53 PM
null null null null null null Permanent employees, excluding blue collar workers. Only accidents with an absence of three days or more null Marche Multiservizi not included null 270.1 296.7 300.9...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jun 22, 2021 3:22 PM
null null null null null null null null null null null null null null null null Marche Multiservizi not included Marche Multiservizi not included null null null null null null null null null null...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jun 22, 2021 2:59 PM
null null null null null Data refer to Hera Spa, from 2021 to AcegasApsAmga and from 2022 to Marche Multiservizi Since 2019, the data has been calculated according to the method defined by ARERA in...
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jun 22, 2021 2:37 PM
Data referring to Hera Spa, Inrete Distribuzione Energia, AcegasApsAmga, Marche Multiservizi, Herambiente, Hestambiente, Herambiente Servizi Industriali e Frullo Energia Ambiente null null null...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 22, 2021 2:30 PM
Key Indicators Here you will find an online data center containing data and information on the sustainability performance achieved by Hera Group. Key sustainability indicators (1).xlsx
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Web Content Article · written-by ANDREA DE CRESCENZO on-date Jun 22, 2021 2:32 PM
null null Data are aligned with the new calculation criteria introduced by the new CSV framework Data are aligned with the new calculation criteria introduced by the new CSV framework null null...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 22, 2021 2:24 PM
[Management Structure] CV - Isabella Malagoli [Management Structure] CV - Stavros Papageorgiou [Management Structure] CV - Roberto Gasparetto [Management Structure] CV - Mauro Tiviroli [Management...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 22, 2021 2:13 PM
false Born in Padua in 1968. Since January 2021, he has been the Networks Group Manager and is responsible for coordinating and guaranteeing the achievement of the Group's objectives within the...
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Web Content Article on-date Jun 22, 2021 2:13 PM
true Born in Grosseto in 1964. Since May 2019, he has been Chief Executive Officer of Uniflotte S.r.l., of which he was Group Manager from 2004, and is responsible for managing the company fleets...
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Web Content Article on-date Jun 22, 2021 2:12 PM
false Born in Bologna in 1957. Since January 2021, he has been the Group Manager of Waste Management and Fleets and is responsible for coordinating and ensuring the achievement of the Group's...
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Web Content Article on-date Jun 22, 2021 2:11 PM
true Born in Bologna in 1956. Since January 2021, she has been Water Manager and is responsible for managing networks and plants for the Integrated Water Service in the territory of Hera S.p.A.,...
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Web Content Article on-date Jun 22, 2021 2:10 PM
false Born in Imola in 1976. In January 2021, he was appointed Chief Executive Officer of INRETE Distribuzione Energia S.p.A. and is responsible for guaranteeing the management of the activities...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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