Robotics at the service of humankind
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Web Content Article on-date Sep 29, 2021 2:14 PM
Refinitiv 2021 We have been confirmed among the listed companies most committed to promoting diversity, inclusion and people development worldwide. This emerges from the 2021 edition of the...
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Web Content Article on-date Oct 26, 2021 3:35 PM
398 Refinitiv Hera is confirmed as being one of the listed companies that is most committed in the world to promoting the diversity, inclusion and development of people. This is attested to by the...
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Web Content Article on-date Sep 29, 2021 2:24 PM
1 Refinitiv 2021 We have been confirmed among the listed companies most committed to promoting diversity, inclusion and people development worldwide. This emerges from the 2021 edition of the...
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Web Content Article on-date Sep 29, 2021 9:55 AM
2021-09-29 In the international standing provided by Refinitiv’s 2021 “Diversity & Inclusion Index”, the Group ranks 42nd globally, second overall among multi-utilities and third in Italy. Policies...
Comunicati stampa: Price sensitive -
Web Content Article on-date Sep 27, 2021 1:49 PM
SI Why Together? Together, we build the present and the future of our territory. Together, we work for a better world, for this and future generations. Because the involvement and collaboration...
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Web Content Article on-date Oct 26, 2021 3:38 PM
398 Refinitiv The Hera Group - committed every year with an average of 111 million’s worth of investments to guarantee efficiency and continuity in water service for over 3.6 million people - has...
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Web Content Article on-date Sep 27, 2021 1:46 PM
Si Together Newsletter Bianco Si GRUPPO
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Web Content Article on-date Sep 20, 2021 2:35 PM
2021-09-20 The multi-utility, 100% controlled by the Hera Group, won with a bid focused on sustainability and creating value. In the coming months a 12-year contract will be signed with the...
Comunicati stampa: Price sensitive -
Web Content Article on-date Sep 16, 2021 11:47 AM
750 2019-04-16 360 Michele Marsigli https://www.youtube.com/watch?v=2GdahpV2eSM 1 0 Michele Marsigli 640
Tipologia Web Channel: Hera on TV -
Web Content Article on-date Sep 16, 2021 2:45 PM
750 2019-04-16 360 Michele Marsigli https://www.youtube.com/watch?v=ex0-Zcb9S-U 1 0 Michele Marsigli 640
Tipologia Web Channel: Hera on TV -
Web Content Article on-date Sep 10, 2021 4:38 PM
2021-09-13 By acquiring this Veneto-based company, the Hera Group has further consolidated its leadership in the waste management sector. From this and two similar transactions completed in the...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Sep 13, 2021 2:34 PM
Herambiente acquires Vallortigara Group The Hera Group has further strengthened its national leadership in the waste management sector, more specifically in industrial waste treatment. The Group,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 10, 2021 12:04 PM
SI Marco Del Giaccio Purchasing and Contracts Manager Born in Velletri (Rome) in 1978. In August 2021, he became Purchasing and Contracts Manager of the Group Corporate Services Department of...
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Web Content Article on-date Sep 9, 2021 1:01 PM
2021-09-09 Through its subsidiary EstEnergy, the Group has acquired 11% of the share capital of Ascotrade, a gas and electricity sales company, from Bim Gsp, now controlling it entirely. This...
Comunicati stampa: Price sensitive Hera Spa M&A -
Web Content Article on-date Sep 9, 2021 10:30 AM
750 2019-04-16 360 Michele Marsigli https://www.youtube.com/watch?v=sa6NXjZxnfw 784 1 0 Michele Marsigli 640
Tipologia Web Channel: Hera on TV -
Web Content Article on-date Sep 3, 2021 9:46 AM
(drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999)
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Aug 26, 2021 10:22 AM
Si Annual Report Bianco Si GRUPPO
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Web Content Article on-date Aug 25, 2021 2:22 PM
SI Scenario analysis and climate strategy In 2020, we initiated a process to align strategy and reporting with the increasingly urgent challenge of climate change. As guidance we used the TCFD...
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Web Content Article on-date Aug 25, 2021 2:24 PM
SI What can households and residents do? Choose the "green” rate plans (Nuova Impronta Zero) and those for energy efficiency (Hera Led, Hera Thermo, Hera ContaWatt, Hera Caldaia, Hera Scaldacqua,...
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Web Content Article on-date Aug 25, 2021 2:22 PM
SI Results and targets The Group’s total emissions (Scope 1 + Scope 2 + Scope 3) in 2021 were about 12,345 thousand tonnes of CO2e. Specifically, the emissions directly produced by the Group (Scope...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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