Robotics at the service of humankind
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Web Content Article on-date Dec 13, 2021 4:11 PM
Find out more img_riciclare@2x.jpg How much more could we recycle? There is still a lot to recycle, but the path is the right one because year after year we will improve together.
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Web Content Article on-date Dec 13, 2021 4:15 PM
Find out more img_olio@2x.jpg Recovery of vegetable oil Vegetable oil collected by Hera is sold to ENI, which uses it to produce green diesel fuel.
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Web Content Article on-date Dec 13, 2021 4:10 PM
Find out more img_qualita_bolletta@2x.jpg More quality = lower bill The higher the quality of separate waste collection, the greater the benefit of the citizen.
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Web Content Article on-date Dec 13, 2021 4:02 PM
Nero Bianco mobile_numeri_stone_EN.png desk_numeri_stone_EN.png Sì null
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Web Content Article on-date Dec 9, 2021 9:35 AM
Find out more img_controlli@2x.jpg The controls to be... in good water We guarantee water to be good and safe to drink, in compliance with regulatory requirements and with careful monitoring...
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Web Content Article on-date Dec 9, 2021 9:33 AM
Find out more img_carta_identita@2x.jpg The identity card of the water service and Hera's key figures Hera Group manages all the phases necessary to make water available and usable for civil and...
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Web Content Article on-date Dec 9, 2021 9:33 AM
Find out more img_Hera_investe@2x.jpg Hera invests for an increasingly safe and affordable water supply In 2020, we invested 166.1 million euros in water cycle. Investments in Hera Group’s...
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Web Content Article on-date Dec 9, 2021 9:36 AM
Find out more img_preferire@2x.jpg Preferring tap water generates economic and environmental benefits Tap water is good for the environment! 51% of customers drink tap water avoiding about 284...
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Web Content Article on-date Dec 9, 2021 9:34 AM
Find out more img_dove_arriva@2x.jpg Where does the water we drink come from Hera draws water from different sources: surface water (streams, rivers, and lakes), groundwater mainly in the plains,...
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Web Content Article on-date Dec 9, 2021 9:50 AM
Sfumato Bianco Si M_numeri_acqua_EN.png numeri_acqua_EN@2x-min.png No
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Web Content Article on-date Dec 6, 2021 9:30 AM
750 2019-04-16 360 Michele Marsigli https://www.youtube.com/watch?v=0y4k0-LTWv8 1 0 Michele Marsigli 640
Tipologia Web Channel: Hera on TV -
Web Content Article on-date Dec 6, 2021 12:40 PM
20 Webranking-2021 Webranking celebrates 20 years in business. To mark the event, Lundquist, the company specialised in digital communication that annually analyses with Comprend the business...
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Web Content Article on-date Nov 29, 2021 2:56 PM
2021-11-30 Hera’s smart gas meter 4.0, the first of its kind internationally in terms of safety functions, is already prepared for its first experimentation in the network with hydrogen, and its...
Comunicati stampa: Price sensitive Other press releases -
Web Content Article on-date Nov 30, 2021 3:24 PM
Rendering NexMeter With the Hera Group, also gas distribution is going green. NexMeter, our smart gas meter 4.0, the first of its kind worldwide in terms of cutting-edge technology and safety...
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Web Content Article on-date Nov 29, 2021 9:09 AM
750 2019-04-16 360 Michele Marsigli https://www.youtube.com/watch?v=44o7U-tQyW8 1 0 Michele Marsigli 640
Tipologia Web Channel: Hera on TV -
Web Content Article on-date Nov 25, 2021 9:25 AM
Workshop HerAcademy 2021.pdf
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Web Content Article on-date Nov 25, 2021 9:39 AM
Grande Nero Workshop - The evolution of social and relational dynamics for the “regeneration” of work SPAZIOHERA at the Hera Group premises Viale Carlo Berti Pichat no. 2/4, Bologna,...
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Web Content Article on-date Nov 25, 2021 9:25 AM
SI Workshop - The evolution of social and relational dynamics for the “regeneration” of work SPAZIOHERA at the Hera Group premises Viale Carlo Berti Pichat no. 2/4, Bologna, 9th December 2021 THE...
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Web Content Article on-date Nov 25, 2021 12:11 PM
2021-11-25 The winning proposal for the Bologna area, submitted by a consortium led by the Hera Group, focuses on sustainability, innovation and creating shared value. The contract with Atersir,...
Comunicati stampa: Price sensitive Other press releases -
Web Content Article on-date Nov 25, 2021 2:59 PM
Bologna The Emilia-Romagna Territorial Agency for Water and Waste Services (Atersir), acting as regulatory agency and contracting station, has officially awarded the tender for urban and...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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