Robotics at the service of humankind
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Web Content Article on-date Jan 20, 2022 3:57 PM
SI A story that looks to the future, enclosed in a sign Important anniversaries are celebrated with a memorable symbol: and to celebrate Hera Group’s 20th anniversary, we have created a brand...
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Web Content Article on-date Jan 20, 2022 3:55 PM
Si #00A19B Twenty years together Bianco Si GRUPPO
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Web Content Article on-date Jan 20, 2022 9:34 AM
2022-01-20 Once again among Italy’s highest ranked employers, this year second place overall among companies nationwide for outstanding human resource management, Hera has reached its first...
Comunicati stampa: Price sensitive Other press releases -
Web Content Article on-date Jan 20, 2022 11:45 AM
Top Employer Italy 2022 The start of a new year is always an occasion to look back in time, but even more so to look forward, taking a look at results and focusing on new objectives. 2022 marks the...
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Web Content Article on-date Jan 20, 2022 1:53 PM
20 Top Employer Italy 2022 The start of a new year is always an occasion to look back in time, but even more so to look forward, taking a look at results and focusing on new objectives. 2022 marks...
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Web Content Article on-date Jan 12, 2022 9:31 AM
The meeting of the BoD to approve the Business Plan 2021-2025 will be held on January 27, 2022. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna. A press release on the board's...
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Web Content Article on-date Jan 4, 2022 10:14 AM
null null null No Read our updated Articles of Association In search of the Purpose: visit the webpage of the workshop Heracademy Sustainability for us: visit the section null null null
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 4, 2022 10:12 AM
The purpose of the Hera Group in its Articles of Association
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Web Content Article on-date Jan 4, 2022 10:10 AM
Si Our purpose Bianco Si GRUPPO
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Web Content Article on-date Jan 4, 2022 10:06 AM
2022-01-04 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 4 January 2022 - The...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Dec 30, 2021 12:59 PM
SI OUR CAREERS WEBSITE GETS AN UPGRADE! We are working on improving the job applications experience, making it even easier and more effective! This is why our website is currently undergoing...
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Web Content Article on-date Dec 21, 2021 3:33 PM
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Web Content Article · written-by THOMAS CECCONI on-date Dec 20, 2023 3:24 PM
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Web Content Article · written-by THOMAS CECCONI on-date Dec 20, 2023 4:19 PM
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Web Content Article on-date Dec 21, 2021 3:33 PM
SI The evolution of social and relational dynamics for the “regeneration” of work Click here to view the best pictures from the Conference “The evolution of social and relational dynamics for the...
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Web Content Article · written-by THOMAS CECCONI on-date Dec 20, 2023 3:22 PM
SI Procurements: rethinking value chains to address global crises In this section, you can find some images of the Workshop “Procurements: rethinking value chains to address global crises”, held in...
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Web Content Article · written-by LUCIA ALGISI on-date Dec 20, 2023 4:18 PM
SI Intelligence of the future: new horizons to guide the relationship between human and artificial intelligence In this section, you can find some images of the Workshop “Intelligence of the...
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Web Content Article on-date Dec 13, 2021 4:13 PM
Find out more img_inquinamento@2x.jpg Against plastic pollution Hera participates in the Ellen MacArthur Foundation's New Plastics Economy Global Commitment, an international network for the...
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Web Content Article on-date Dec 13, 2021 4:12 PM
Find out more img_obiettivi_europei@2x.jpg Circular economy: Hera's position The area served by Hera is well ahead of the European recycling targets.
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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