Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Oct 18, 2022 10:45 AM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 18, 2022 10:39 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 18, 2022 10:34 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 18, 2022 11:42 AM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 18, 2022 11:01 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 18, 2022 11:17 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 14, 2022 10:38 AM
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Web Content Article · written-by LUCIA ALGISI on-date Oct 14, 2022 9:15 AM
SI Sustainable management of water resources Climate change, population growth and increasing exploitation of water resources are progressively deteriorating the natural hydrogeological...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 14, 2022 9:13 AM
SI Transition to a Circular Economy The current model of linear growth, on which the global economy is based, involves the exploitation and loss of natural and economic resources, generating...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 28, 2022 2:26 PM
We have been confirmed as one of the companies most committed to promoting diversity, inclusion and people development. This has been certified once again by Refinitiv’s “Diversity & Inclusion...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 28, 2022 2:11 PM
We have been confirmed as one of the companies most committed to promoting diversity, inclusion and people development. This has been certified once again by Refinitiv’s “Diversity & Inclusion...
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Web Content Article · written-by Davide Donnarumma on-date Sep 15, 2022 5:08 PM
2022-09-28 In the international ranking of Refinitiv’s 2022 “Diversity & Inclusion Index”, the Group is included in the TOP10 globally, becoming the world’s leading multi-utility and the top...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 27, 2022 4:48 PM
2022-09-28 These two Emilia-Romagna companies have signed a three-year agreement to launch circular economy initiatives and boost sorted waste collection and recovery CIRFOOD, a leading Italian...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 31, 2023 10:33 AM
Gruppo Hera is resuming its in-person environmental education programs for schools. Teachers can now sign up for free projects focused on environmental education and scientific dissemination. The...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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