Robotics at the service of humankind
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Document on-date May 10, 2016 10:26 AM
press release Bologna, 11 May 2016 Hera Board of Directors approves 1 st quarter 2016 results The interim results at 31 March show positive figures and growth in all main indicators, ...
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Document on-date Jul 25, 2016 11:23 AM
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Document on-date Jan 11, 2017 12:27 PM
press release Bologna, 11 January 2017 Hera Group approves Business Plan to 2020 Solidly based on data from the 2016 forecast, the new Plan confirms the Group’s track record of growth and...
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Document on-date Mar 20, 2017 12:27 PM
2016 Sustainability report SUSTAINABILITY, STRATEGY AND VALUE HIGHLIGHTS Total value added distributed Areas served Outside areas served 76% total value euro 2.3 billion 24% 0 100 ...
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Document on-date Jul 21, 2017 2:41 PM
press release Bologna, 26 July 2017 Hera’s BoD approves H1 2017 results The consolidated first-half report at 30 June confirms growth in all operating and financial indicators, as...
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Document on-date Mar 25, 2019 9:51 AM
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Document on-date Mar 27, 2019 10:22 AM
Sustainability report 2018 Introduction Sustainability, strategy and shared value 1 375 million euro shared value Ebitda, 36% of total Ebitda (+14% over 2017) 71/100 ...
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Document on-date Jul 25, 2019 12:09 PM
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Document on-date Jul 25, 2019 12:11 PM
mln € H1 15 H1 16 H1 17 H1 18 H1 19 Total revenues 2,368.9 2,314.7 2,956.3 3,176.5 3,620.6 Ebitda 459.1 470.1 505.9 523.6 545.9 Ebit 245.0 257.4 262.2 273.6 288.9 Pre tax profit 183.7 199.4...
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Document on-date Apr 21, 2020 10:42 AM
1 Consolidated non-financial reporting drawn up pursuant to Articles 3 and 4 of Italian Legislative Decree No. 254/2016 2 Content Letter to stakeholders 5 Methodological...
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Document on-date May 11, 2020 10:17 AM
press release Bologna, 13 May 2020 Hera BoD approves Q1 2020 results The consolidated quarterly report at 31 March shows growth in results, thanks to the contribution coming from the...
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lundquist. 6th CSR ONLINE AWARDS Beyond reporting to create distinctiveness in CSR communications White Paper May 2014 European and Italian editions 2CSR ONLINE AWARDS 2014 · REPORTING...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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