Robotics at the service of humankind
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Document on-date Jul 18, 2019 9:41 AM
press release Bologna, 28 June 2019 The biggest Italian company dedicated to the management of industrial waste grows As of 1 July 2019, the Tuscan company Waste Recycling, with its...
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Document on-date Jul 18, 2019 11:54 AM
Sustainability report 2018 Introduction Sustainability, strategy and shared value 1 375 million euro shared value Ebitda, 36% of total Ebitda (+14% over 2017) 71/100 ...
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Document on-date Jul 23, 2019 4:01 PM
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Document on-date Jul 26, 2019 1:14 PM
Press release Bologna, 2 July 2019 Herambiente sets solidarity in motion On the occasion of its tenth birthday, the company gave Ageop Ricerca of Bologna a van equipped for its...
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Document on-date Jul 26, 2019 2:21 PM
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Document on-date Jul 29, 2019 8:11 AM
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Document on-date Jul 29, 2019 8:22 AM
press release Bologna, 29 November 2018 The Hera Group wins the 2018 Budget Oscar The multi-utility wins the prize for the "Medium-sized listed companies" and a special mention for...
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Document on-date Jul 29, 2019 9:18 AM
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Document on-date Jul 29, 2019 10:02 AM
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Document on-date Sep 6, 2019 2:06 PM
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Document on-date Sep 6, 2019 2:06 PM
press release Bologna, 16 September 2019 Hera rises to 14th place globally in the Diversity & Inclusion Index This index, conceived to orient investors interested in companies committed...
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Document on-date Dec 12, 2019 12:26 PM
Press release Bologna, 12 December 2019 The Hera Group is a "champion" in energy efficiency The multi-utility received the FIRE - Energy Manager 2019 award, one of the most coveted awards...
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Document on-date Dec 19, 2019 8:59 AM
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Document on-date Dec 19, 2019 8:59 AM
1 PRESS RELEASE Pieve di Soligo - Bologna, 19 December 2019 PARTNERSHIP BETWEEN HERA AND ASCOPIAVE NOW OPERATIONAL IN THE ENERGY SALES SECTOR ASCOPIAVE CONSOLIDATES ITS LEADERSHIP IN...
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Document on-date Jan 9, 2020 3:09 PM
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Document on-date Jan 9, 2020 3:09 PM
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Document on-date Jan 9, 2020 3:09 PM
press release Bologna, 10 January 2020 Hera Group approves Business Plan to 2023 In light of the positive preliminary results for 2019, showing higher growth than expected in the...
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Document on-date Jan 22, 2020 10:36 AM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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