Robotics at the service of humankind
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Web Content Article on-date Jan 4, 2013 3:00 PM
24 banner_landing_eng.1357315290.jpg The Group wins second place in the ranking of 100 Italian listed companies, preceded only by the giant Eni and followed by Telecom Italia. Alberto Solmi What...
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Web Content Article on-date Jan 4, 2013 2:59 PM
28 Hera, Finenergy and Asja win the italian first edition of the prize dedicated to producers, distributors and manufacturers of renewable energy plants. Alberto Solmi The Studio Bernoni...
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31 WR09_200x90.1357315388.gif The company came second in the rankings that rate the best Italian corporate communications websites, preceded only by Eni and followed by Pirelli & C. Alberto Solmi...
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Web Content Article on-date Jan 4, 2013 3:17 PM
36 banner_verticale_eng.1357315496.gif For over 50 years the "Financial Statements Oscar" has been the most prestigious award for Italian corporations outstanding for their financial and corporate...
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Web Content Article on-date Jan 4, 2013 3:17 PM
37 The Hallvarsson & Halvarsson web ranking, published for the sixth time in Italy and based on studies carried out by the Swedish firm Hallvarsson & Halvarsson in collaboration with Corriere della...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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