Robotics at the service of humankind
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Web Content Article on-date May 26, 2015 12:49 PM
The event will take place from 11:45 to 13:15, at the HerAcademy Learning Center (HerAcademy room), in Viale Carto Berti Pichat 2/4 in Bologna, and will mark the conclusion of the first three-year...
Tipologia Evento: Job and Training -
Web Content Article on-date May 28, 2015 2:57 PM
358 Regala un albero 2014-07-08 Having reached the target of 100,000 subscriptions and 2,000 trees two years earlier, a new one has been set: another 50,000 subscriptions to on-line billing. The...
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Web Content Article on-date May 22, 2015 11:10 AM
Genus Bononiae and the Fondazione Cassa di risparmio in Bologna are organising a conference on "Public services in local authority organisation and in the market" at the Biblioteca d'Arte e di...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Mar 12, 2015 5:22 PM
The Conference will be held at the Polytechnic University of Milan - Piacenza Campus - Room A - via Scalabrini 76 - Piacenza. The fundamental goal of MatER is to provide an in-depth portrayal of...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date May 19, 2015 10:10 AM
357 HeraLAB 2014-07-08 The kiosks that sell piadinas are increasingly eco-friendly as a result of the "Your piadina loves the environment" campaign, presented this morning in the wonderful...
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Web Content Article on-date Jan 20, 2015 12:43 PM
Meeting of the Board of Directors to approve the financial report for the quarter ending 31 March 2015. Contact IR Team for further information. Laura Micaletto 2015-05-13 Pietro Agostini -...
Tipologia Evento: Price sensitive -
Web Content Article on-date May 13, 2015 12:23 PM
Results for the first quarter of 2015 Financial highlights Revenues of €1,311.9 million (+7.1%) EBITDA of €277.2 million (+1.1%) Net profit of €92.5 million (+3.8%) Net debt of €2,556.7million ...
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Web Content Article on-date Dec 10, 2020 11:28 AM
In Septembre 2016 the Hera Group has presented to its stakeholders the Sustainability Report 2015. The event addressed the issues of resilience and innovation with the participation of Lucrezia...
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Web Content Article on-date Jan 20, 2015 12:23 PM
General Meeting of Shareholders to approve the financial statements for the previous fiscal year (2014). Contact IR Team for further information. Laura Micaletto 2015-04-28 Pietro Agostini -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:09 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Apr 28, 2015 12:06 PM
General Meeting of Hera Shareholders Approved financial statements for 2014, confirming the same dividend as last year, reflecting a yield of 4.6%. Approved certain amendments to the articles of...
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Web Content Article on-date Apr 14, 2015 11:10 AM
The conference will take place on Thursday 23 April, at the Hotel Melià, via Masaccio 19, Milan. Tiziano Mazzoni, Hera Group Environmental Services Director, will be attending. Sign up to...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Apr 20, 2015 3:56 PM
35 Stefano Venier (CEO) and Tomaso Tommasi di Vignano (Executive Chairman) 2015-04-20 consegna_premio_M_A_bassa_bis.1429538653.jpg The Group received the award from KPMG and Fineurop Soditic - XI...
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Web Content Article on-date Apr 15, 2015 6:23 PM
M&A Award Stefano Venier (CEO) and Tomaso Tommasi di Vignano (Executive Chairman) 2015-04-15 consegna_premio_M_A_bassa_bis.1429116311.jpg The Group received the award from KPMG and Fineurop...
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Web Content Article on-date Apr 17, 2015 5:13 PM
356 Regala un albero 2014-07-08 The inauguration of the new green areas created by people subscribing to the "Give your town a tree" campaign, which encourages people to switch from the printed...
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Web Content Article on-date Apr 9, 2015 5:21 PM
10 2015-04-09 CSR (Gruppo) 29 1 0 Michele Marsigli Top Utility Sostenibilità
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Web Content Article on-date Apr 2, 2015 11:36 AM
355 2014-07-08 More information on the objectives and operations in progress through the Safeguard Bathing Plan; promotion of the use of the Waste Collection Points, promotion of the Waste...
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Web Content Article on-date Apr 2, 2015 4:22 PM
36 Hera Group was in the top 10 companies in Italy chosen by young people looking for work on the web. This was the result of an international study conducted by the Swedish research company...
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Web Content Article on-date Mar 26, 2015 10:41 AM
354 HeraLAB 2014-07-08 For an entire afternoon, the refreshment area of the Conference Centre of Ravenna was transformed into a bartering centre. In fact, the second edition of "Do ut des", the...
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Web Content Article on-date Mar 24, 2015 12:42 PM
Financial Results 2014 Financial Highlights Revenues of € 4,189.1 million (-6%) EBITDA of € 867.8 million (+7.1%) Operating income of € 441.2 million (+10.4%) Adjusted net profit € 181.2 million...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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