Robotics at the service of humankind
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Web Content Article on-date Mar 5, 2015 12:59 PM
352 2014-07-08 Starting from this year, the Well of Science, the scientific information programme launched by Hera for high schools has been extended to the towns, "invading" the main markets...
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Web Content Article on-date Feb 17, 2015 11:46 AM
This year too, Hera Group will have its own stand at Career Day in Bologna, an event aimed at bringing together graduates and businesses. The initiative, organised by the University of Bologna, in...
Tipologia Evento: Job and Training -
Web Content Article on-date Mar 3, 2015 3:39 PM
351 2014-07-08 In 2014, the 36 Hera waste collection points situated in the Modena area were visited 273,000 times by about 69,200 users, who went there at least once during the year, an...
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Web Content Article on-date Feb 18, 2015 2:51 PM
The online conference (at 15.00), organised by CSR Europe in conjunction with Impronta Etica, Fondazione Sodalitas e Business for Society Belgium, represents a new opportunity for comparing and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 18, 2015 10:17 AM
24 February 2015 - 14.30 - Sala Pio XI - Cattolica University, L.go Gemelli, Milan. The results of two studies, promoted by the CSR Manager Network, will be presented during the event: the first,...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 19, 2015 12:48 PM
349 2014-07-08 Hera confirms its Top Employers Italia certification again this year, acquiring for the sixth year running the prestigious award assigned by the Top Employers Institute, an...
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Web Content Article on-date Feb 23, 2015 10:19 AM
350 2014-07-08 Where does separate waste go? Once collected it is all put together? The project entitled "On the trail of waste ... for a day" will answer this and many other questions on...
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Web Content Article on-date Feb 18, 2015 4:28 PM
37 Top Employers 2015 "The Top Employers award, which we receive with honor for the sixth year, highlights the Group's solid corporate culture: we have always invested in our employees and their...
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Web Content Article on-date Feb 17, 2015 3:06 PM
348 2014-07-08 The six winners of the Hera competition gave their electric cars back yesterday, having used them for three months completely free of charge. The six cars travelled a total of...
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Web Content Article on-date Feb 6, 2015 12:11 PM
38 Top Utility 2015 There are many aspects to sustainability at Hera. There are the faces of the many people in the Group who work there every day successfully achieving the performance that the...
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Web Content Article on-date Feb 4, 2015 4:03 PM
347 2014-07-08 The Hera Group is top of the list that emerged from the Top Utility study "for the best results in terms of environmental sustainability and social responsibility". The lowest...
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Web Content Article on-date Jun 24, 2015 11:41 AM
Marco Beccati 2015-02-01 Marco Beccati sede_hera_110.1592477872.1603377620.jpg 630 00:00:00 00:00:00 From 1 February to 14 June 2015, Hera will be a partner of the "Boldini: lo spettacolo della...
Tipologia Evento: Culture and leisure -
Web Content Article on-date Jan 7, 2015 4:55 PM
346 2014-07-08 The multiutility company obtains the important ISO 50001 certification issued by the certification authority DNV GL, which recognizes the best corporate energy management...
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Web Content Article on-date Jan 7, 2015 2:44 PM
345 2014-07-08 Within the scope of the HeraLab project , the new dialogue and participation body set up by Hera, which involves several local stakeholders, a project created to give a concrete...
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Web Content Article on-date Aug 28, 2014 10:10 AM
417 2012-07-31 540 Fiorenza Bavieri https://www.youtube.com/watch?v=Uvg25IJdxEg 444 1 0 cristina gravina 870
Tipologia Web Channel: Corporate film -
Web Content Article on-date Jan 7, 2014 4:33 PM
41 Nuova_immagine_1_.1385986274.1389109217.png The KWD Webranking research, conducted by KW Digital in collaboration with Lundquist and exclusively published on Corriere della Sera, has been the...
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Web Content Article on-date Jan 4, 2013 3:32 PM
9 banner_eng.1357315041.png Also this year the multi utility is on the podium, highly ranked in a study of corporate online communication. Coming second, beating 102 major companies Hera is one of...
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Web Content Article on-date Jan 4, 2013 3:06 PM
17 IMG_5461.1357314997.jpg On 1° of May 2012, Hera Group website ranked among the Top 5 at the 2012 IR Global Rankings, in the category Best Ranked IR Websites in Europe. Alberto Solmi The award...
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Web Content Article on-date Jan 4, 2013 3:04 PM
20 thumb_video_WR11_pubblico.1357315101.jpg This year's Italian edition, conducted by KWD (the digital division of Hallvarsson&Halvarsson) in collaboration with Lundquist and published by Corriere...
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Web Content Article on-date Jan 4, 2013 3:02 PM
22 Tommasi_di_Vignano_Monteforte9206.1357315209.jpg The award, conferred by the "Management delle Utilities" magazine, is recognition of the Hera Group's balanced and sustained development in...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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