Robotics at the service of humankind
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Web Content Article on-date Jan 25, 2016 4:48 PM
2016-01-26 sede_HERA.1469540900.jpg Calendar of events CALENDAR OF EVENTS (*) We here by communicate, in accordance with art. 2.6.2. (Required reporting) of the "Rules of the markets organized and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jan 13, 2016 10:15 AM
Business Plan 110x150 The Hera Group's Board of Directors approved its Business Plan to 2019. A Plan oriented towards growth, thanks to the solid positioning of the Group - whose activities are...
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Web Content Article on-date Jan 11, 2016 10:44 AM
2016-01-11 bp to 2019 eng.png A Plan once again envisaging growth, aimed at a 2019 EBITDA of over € 1 billion. Development to be based on a balanced mixture of internal growth and M&A, including...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Dec 4, 2015 2:58 PM
32 2015 Webranking Awards 2015 Webranking Awards 2015 Webranking Awards On December 3rd, the Seminar on corporate Digital Communications and the presentation of the fourteenth edition of the...
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Web Content Article on-date Dec 21, 2015 5:49 PM
59 2015-11-26 In less than six months after the re-launch of the "Regala un albero alla tua città" [Give a tree to your city] campaign, 25,149 customers have decided to switch from paper bills...
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Web Content Article on-date Nov 26, 2015 3:35 PM
60 2015-11-26 Where does separated waste go? This and many other questions on separate waste collection are answered by the video Tracking Waste news programme, produced by students of the...
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Web Content Article on-date Nov 26, 2015 3:53 PM
361 2015-11-26 The European Week for Waste Reduction will be held from 21 to 29 November. It aims to raise awareness on the issues of reducing and preventing waste. This year the main topic is...
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Web Content Article on-date Nov 26, 2015 4:50 PM
362 2015-11-26 Since 2006 the Hera Group has been a part of the Carbon Disclosure Project (CDP), an independent not-for-profit organization that offers businesses and Countries a way to measure,...
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Web Content Article on-date Jan 20, 2015 12:44 PM
Meeting of the Board of directors to approve the financial report for the nine months ending 30 September 2015. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Nov 11, 2015 12:38 PM
Financial highlights Revenues of € 3,246.4 million (+8.5%) EBITDA of € 640.2 million (+2.2%) Net profit post minorities at € 125.0 million (+12.3%) Net debt stable at € 2,638.6 million Operational...
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Web Content Article on-date Nov 26, 2015 2:57 PM
360 2015-11-26 "What is the best energy? It's the energy that's not used, simply managing to do better what we already did before, while saving by using energy optimally". That statement could...
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Web Content Article on-date Oct 30, 2015 12:46 PM
61 2015-10-30 Tap water can be trusted! It is safe and checked very carefully: the quality of water that reaches the taps in citizen's homes is guaranteed by 696,000 analyses (over 1,900 per...
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Web Content Article on-date Nov 2, 2015 8:58 AM
In buone acque You can trust tap water: it is good, safe and scrupulously controlled (on average, 99.9% of annual analyses meet legal parameters). It is also good for the environment, since it...
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Web Content Article on-date Jun 10, 2016 10:00 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Oct 9, 2015 3:32 PM
33 Oh the right, Stefano Venier (Hera Group CEO) Oh the right, Stefano Venier (Hera Group CEO) Oh the right, Stefano Venier (Hera Group CEO) The CESEF, Centre of Economy and Management Studies for...
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Web Content Article on-date Oct 8, 2015 3:19 PM
62 2015-10-08 The conference entitled: "Summing up waste. Sustainable waste management in view of the recent changes in legislation and technology" was held on Monday, 5 October at the...
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Web Content Article on-date Sep 30, 2015 4:56 PM
Real demonstration 2015-09-30 IMG_2002.1443625059.JPG An innovative information system for the integrated management of all the Environmental Services activities of the HERA Group, enhancing...
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Web Content Article on-date Oct 6, 2015 11:02 AM
63 2015-10-06 Again this year, Hera published a report that certifies how much separated waste is actually recovered. Below is some of the data contained in this sixth edition of "Sulle Tracce...
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Web Content Article on-date Sep 23, 2015 12:20 PM
Sulle tracce dei rifiuti Tracking the recycling chain, giving guarantees on the effective recovery of separate waste collection, contributing to the transparency of the process, which is in...
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Web Content Article on-date Jul 9, 2015 4:33 PM
An international event dedicated to the multi-utility sector organized in London, for an even greater proximity with the world of Anglo-Saxon investors. Group's senior management presents H1...
Tipologia Evento: Price sensitive
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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