Robotics at the service of humankind
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Web Content Article on-date Jul 28, 2015 3:29 PM
Y2015 road show The senior management will be traveling in Italy, UK, France, Switzerland, USA with brokers covering the Hera equity Fiorenza Bavieri 2016-04-01 Fiorenza Bavieri ...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 27, 2015 5:20 PM
Meeting of the Board of Directors to approve the financial report at 31 December 2015. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press release on the...
Tipologia Evento: Price sensitive -
Web Content Article on-date Mar 21, 2016 5:44 PM
2016-03-22 Interactive annual report 2015 The year comes to a close with growth in all main indicators, thanks to the Group's solid business model and its constantly and continuously improving...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Mar 22, 2016 3:32 PM
Financial Results 2015 The year comes to a close with growth in all main indicators, thanks to the Group’s solid business model and its constantly and continuously improving operational, financial...
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Web Content Article on-date Mar 22, 2016 3:35 PM
365 2016-03-09 Today Hera SpA's Board has approved its 2015 Sustainability Report, together with its Financial Statements. It also contains highly positive economic, social and environmental...
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Web Content Article on-date Mar 10, 2016 5:20 PM
2016-03-10 riunione_.1469543703.jpg Hera Group reinforces its presence in Abruzzo thanks to the acquisition tender for the gas and electricity sales company held by the Municipality of Giulianova....
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Mar 4, 2016 11:54 AM
The Renewable Energy Mediterranean Conference and Exhibition has reached its third edition (in Ravenna on 9 and 10 March). REM represents a link between the WTO biennial editions (The Offshore...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Jun 10, 2016 9:53 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Mar 7, 2016 3:07 PM
2016-03-07 hera_luce.1469541514.jpg The deal will guarantee significant benefits for Municipalities served by Hera Luce, estimated at savings for at least 60% in costs for electricity consumed and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Mar 9, 2016 4:53 PM
364 2016-03-09 2Next - economia e futuro, Rai 2's program that airs every Monday at 11:35 p.m. was shot on 1 March 2016, in the company's cafeteria in Viale Berti Pichat. Presented by Annalisa...
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Web Content Article on-date Mar 16, 2022 1:54 PM
2016-02-23 campri_s1.1468598360.jpg This year once again, the research company Potential Park ranked Hera Group among the top ten companies in Italy which are "gaining" recent graduates looking for...
Comunicati stampa: Sustainability Hera Spa -
Web Content Article on-date Feb 23, 2016 4:53 PM
29 Hera Group was, once again, ranked in the top ten companies in Italy chosen by young people looking for work on the web. This was announced as part of the Online Talent Communication research...
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Web Content Article on-date Feb 26, 2016 3:31 PM
Business Plan 110x150 Global warming, air quality, the production of renewable energy, the use of water are just some of the energy and economic environmental emergencies to think about in"A Well...
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Web Content Article on-date Mar 16, 2022 1:49 PM
2016-02-19 BLQ_COPERNICO_1_4745_s1.1468599028.jpg The "absolute" Top Utility award went to Marche Multiservizi, a subsidiary of the HERA Group operating in the province of Pesaro-Urbino. For its...
Comunicati stampa: Sustainability Hera Spa -
Web Content Article on-date Feb 17, 2016 4:04 PM
363 2016-02-17 For the seventh year in a row the Hera Group has been recognized as a "Top Employer", winning the prestigious award once again. The winners were proclaimed by the Dutch certifying...
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Web Content Article on-date Feb 17, 2016 5:14 PM
30 The Hera Group has been recognised for the seventh year in a row as a "Top Employer", once again receiving this prestigious recognition. This achievement was recognised by the Dutch certifying...
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Web Content Article on-date Feb 12, 2016 12:06 PM
58 2016-02-12 The first Innovation Day was held on Thursday, 11 February 2016, at Hera's conference hall in Ferrara. During the event, the multi-utility company met with 13 start-ups from the...
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Web Content Article on-date Jul 28, 2015 3:24 PM
Road show dedicated to CSR investors (Frankfurt - Luxemburg) Fiorenza Bavieri 2016-02-01 Fiorenza Bavieri sede_hera_110.1592477872.1603377620.jpg 650 00:00:00 23:59:00 Road show dedicated to CSR...
Tipologia Evento: Price sensitive -
Web Content Article on-date Mar 16, 2022 1:43 PM
2016-01-28 The "absolute" Top Utility award went to Marche Multiservizi, a subsidiary of the HERA Group operating in the province of Pesaro-Urbino. For its part, Hera was recognised for its...
Comunicati stampa: Sustainability Hera Spa -
Web Content Article on-date Jan 28, 2016 12:46 PM
31 These awards were announced on Thursday 28 January 2016 in Rome, during a convention entitled "The Transformation of Utility Companies in a Changing Italy". Marche Multiservizi, a HERA Group...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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