Robotics at the service of humankind
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Web Content Article on-date Dec 7, 2016 12:00 PM
24 Hera was one of thefinalists in the 2016 Oscar di Bilancio [Financial Report Oscars] for financial and CSR reporting in the "companies and large enterprises" category. The awards ceremony was...
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Web Content Article on-date Dec 7, 2016 12:31 PM
6 2015-04-09 Hera is finalist to the fifty-eight edition of the Italian Oscar di Bilancio, the award promoted and managed by Ferpi, which rewards the best companies and public organizations in...
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Web Content Article on-date Dec 7, 2016 12:22 PM
42 Oscar di Bilancio 2016 2016-10-10 The multiutility company was a finalist in the 52nd edition of the Oscar di Bilancio (Financial Report Oscars), the award promoted and managed by Ferpi that...
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Web Content Article on-date Nov 25, 2016 9:54 AM
2016-11-25 approvvigionamento_elettrico.1501233137.png Around 500 million Euros in estimated annual turnover, with resultant positive effects in terms of operating profit. The Hera Group company...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Nov 22, 2016 2:58 PM
WR 110 The Hera Group has earned a place on the podium at Webranking 2016, the Oscars of web communications. The multiutility company was awarded the "silver medal" based on the research...
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Web Content Article on-date Nov 22, 2016 10:21 AM
2016-11-21 _870.1479742296.1479806595.JPG The Oscars of online communications have been awarded. The multiutility company's website placed second, preceded only by Snam. The award is based on a...
Comunicati stampa: Hera Spa Sustainability SOTTOSCRIZIONI ALERT: Analyst Consensus -
Web Content Article on-date Nov 23, 2016 10:23 AM
7 2015-04-09 Hera Group is on the podium of Webranking 2016, the Oscars for Communication that are assigned by Lundquist and Comprend, digital communication experts. Hera placed second (first in...
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Web Content Article on-date Nov 22, 2016 9:10 AM
8 2015-04-09 25 European public service companies were awarded with the CEEP CSR label 2016 initiative, which at European level recognizes the results of utilities on corporate social...
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Web Content Article on-date Nov 22, 2016 4:45 PM
43 CEEP Csr Label 2016-10-10 25 European public service companies were acknowledged with the CEEP Csr Label 2016, the European initiative that recognises the results of utility companies in...
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Web Content Article on-date Jul 27, 2015 5:26 PM
Meeting of the Board of Directors to approve 3Q2016 results. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press release on the board's discussions and...
Tipologia Evento: Price sensitive -
Web Content Article on-date Nov 7, 2016 10:17 AM
2016-11-09 Financial results as at 30 September 2016 Financial results as at 30 September show improvement in key economic and financial indicators and a further reduction of debt. 9M2015...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Oct 28, 2016 4:08 PM
Once again it is time for Ecomondo, the much anticipated meeting that brings together national and international operators in the industry revolving around the world of environmental services and...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Nov 9, 2016 5:34 PM
2016-11-08 11_870x320_cs_s1.1479113984.jpg The multiutility company forges ahead of the European agenda on the circular economy and, at Ecomondo, it presents the new editions of its sustainability...
Comunicati stampa: Hera Spa Products/Services Sustainability -
Web Content Article on-date Nov 10, 2016 9:25 AM
2016-11-09 09_870x320_cs_s1.1479114547.jpg At Ecomondo the Hera Group is hosting an exhibition of students from the Florence Academy of Fine Arts: 10 portraits of famous people made of industrial...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Nov 11, 2016 11:23 AM
44 Ecomondo 2016-10-10 The multiutility forges ahead of the European agenda on the circular economy and, to mark Ecomondo, presents the new editions of its sustainability reports, which are...
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Web Content Article on-date Nov 2, 2016 12:10 PM
Once again it is time for Ecomondo, the much anticipated meeting that brings together national and international operators in the industry revolving around the world of environmental services and...
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Web Content Article on-date Jun 9, 2016 6:39 PM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Oct 11, 2016 3:50 PM
2016-10-11 sede_HERA.1501171971.jpg Hera: placement of new bonds under the EMTN programme for Euro 400 million Following the press releases dated respectively 29 September and 6 October 2016,...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Oct 10, 2016 12:22 PM
46 SOStegno Hera 2016-10-10 The SOStegno Hera guide, updated in September 2016, is now online on the Group website. This document contains all useful information on the different ways of...
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Web Content Article on-date Oct 11, 2016 2:58 PM
45 Cambia il finale 2016-10-10 The multiutility's project has also been active for three months now in Ferrara with excellent results. Carried out in association with Last Minute Market, Scacco...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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