Robotics at the service of humankind
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Web Content Article on-date Aug 26, 2016 10:20 AM
From 21 to 23 September 2016, Herambiente's Reclamation division will once again take centre stage with an updated stand at the Ferrara trade fair during the Italian event specialised in the...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Nov 14, 2016 10:22 AM
2016-09-21 Lucrezia_Reichlin_870x320_cs_s1.1479115494.jpg The well-known economist commented on the issue of recovery during the conference dedicated to the presentation of the HERA Group's...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Sep 23, 2016 9:39 AM
47 BS 2015 2016-03-09 The presentation conference for the Hera Group Sustainability Report was held at "Spazio Hera" in viale Berti Pichat in Bologna on Wednesday 21 September. Dedicated to the...
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Web Content Article on-date Sep 23, 2016 5:56 PM
2016-09-20 In_buone_acque_870x_s1.1474534610.1479115082.jpg "In buone acque" ("In good waters"), the complete screening of the Group's water cycle, which provides a snapshot of all of its services,...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Sep 20, 2016 3:22 PM
48 Report In buone acque 2016-03-09 The numbers contained in the eighth edition of In Good Water, the multiutility's report on tap water, once again show how tap water is both safe and fine to...
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Web Content Article on-date Sep 14, 2016 2:57 PM
49 HeraLAB Modena 2016-03-09 Making it easier and more beneficial for citizens to use the drop-off points in local areas, supporting projects to prevent the production of waste by recovering...
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Web Content Article on-date Sep 14, 2016 3:43 PM
Sisma 110 Comieco (National Consortium for the Recovery and Recycling of Cellulose-based Packaging), in collaboration with Anci and the Consortium for the recovery of packaging - Conai - has...
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Web Content Article on-date Aug 26, 2016 4:08 PM
Group Senior Management meets every year national and international funds that are interested in the infrastructure sector, in order to present Hera and its financial results as at 30 June 2016. ...
Tipologia Evento: Price sensitive -
Web Content Article on-date Sep 6, 2016 5:08 PM
From 21 to 23 September 2016, Herambiente's Reclamation division will once again take centre stage with an updated stand at the Ferrara trade fair during the Italian event specialised in the...
Tipologia Evento: Culture and leisure -
Web Content Article on-date Aug 26, 2016 10:10 AM
On 5 and 6 September 2016, the fifth edition of FARETE will be held at the Bologna trade fair. This initiative is organised by Unindustria Bologna to promote visibility and networking opportunities...
Tipologia Evento: Fairs and conventions -
Web Content Article on-date Aug 7, 2020 10:43 AM
20 b.1455726151.1469023341.jpg sinistra The Hera Group has been recognised for the seventh year in a row as a “Top Employer”, once again receiving this prestigious recognition. This achievement was...
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Web Content Article on-date Aug 7, 2020 10:44 AM
20 DSC_0325.1454409811.1469005970.jpg sinistra These awards were announced on Thursday 28 January 2016 in Rome, during a convention entitled “The Transformation of Utility Companies in a Changing...
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Web Content Article on-date Aug 7, 2020 10:40 AM
20 a.1456244224.1469006269.jpg sinistra Hera Group was, once again, ranked in the top ten companies in Italy chosen by young people looking for work on the web. This was announced as part of the...
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Web Content Article on-date Jul 27, 2015 5:25 PM
Meeting of the Board of Directors to approve 1H2016 results. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press release on the board's discussions and...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 26, 2016 10:55 AM
2016-07-28 Financial results as at 30 June 2016 Interim report at 30 June 2016 shows rising profits, positive cash flows and lesser borrowing....
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jul 28, 2016 3:18 PM
Half financial results as at 30 june 2016 Financial highlights Revenues at € 2,152.7 million (-2.7%) EBITDA at € 470.1 million (+2.4%)Net profits for shareholders at € 121.0 million (+12.8%) Net...
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Web Content Article on-date Jul 22, 2016 11:26 AM
quologo 110 Use your smartphone to read your own water metre, receive prompt notifications about temporary water service interruptions for scheduled work, report leaks in the road and discover...
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Web Content Article on-date Jul 22, 2016 11:44 AM
2016-07-22 acquologo_eng_opt.1469110431.png Thanks to this new free application, with just a few clicks you can find out about tap water quality, receive notifications about service interruptions...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jul 22, 2016 3:53 PM
50 Acquologo 2016-03-09 Send your water meter reading with a simple click of your smartphone, receive prompt notification of the temporary suspension of the water supply due to scheduled works,...
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Web Content Article on-date Jul 18, 2016 2:42 PM
510 Cambia il finale, Comitato di Amicizia di Faenza 2014-03-10 360 Fiorenza Bavieri Presentazione del Gruppo Hera - 2016 https://www.youtube.com/watch?v=pzs4aiHR5I8 Corporate film 2015 - Hera...
Tipologia Web Channel: Corporate film
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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