Robotics at the service of humankind
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Web Content Article on-date Jun 5, 2017 6:26 PM
32 Twitter 2016-10-10 From 6 June, Hera will also have its own official Twitter account. The #HeraSostenibile conference on the circular economy, which will involve the presentation of the main...
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Web Content Article on-date Jul 27, 2017 4:35 PM
HeraSostenibile: facciamo circolare le buone idee On Tuesday, 6 June, at 9.30 am, join #HeraSostenibile and follow the Twitter live broadcast of the conference on circular economy sponsored by the...
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Web Content Article on-date May 17, 2017 3:52 PM
ASviS in discussion with institutions, universities, research, business associations and civil society on analyses and proposals to ensure more effective and efficient networks, both physical and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Aug 9, 2017 4:15 PM
Also this year, Hera Group will partecipate with its own stand at the Career Day in Ferrara, an initiative organised by the Departments of Engineering, Economics, Mathematics and Computer Science,...
Tipologia Evento: Job and Training -
Web Content Article on-date May 19, 2017 1:07 PM
33 Immagine Cibo Amico 2016-10-10 Over 10,000 meals recovered, corresponding to over € 44,000: the results achieved in 2016 thanks to CiboAmico and its charitable and sustainable "zero mile"...
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Web Content Article on-date Jan 23, 2017 3:00 PM
h. 11: Meeting of the BoD to approve ad interim results as at 31 march 2017. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press release on the board's...
Tipologia Evento: Price sensitive -
Web Content Article on-date Dec 10, 2020 11:29 AM
Over 200 people attended the event for the presentation of the 2017 Sustainability Report, which has been completely renewed and focused on creating shared value. The event, part of the European...
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Web Content Article on-date May 8, 2017 4:15 PM
2017-05-10 1Q2017_870x320_slide_cs_eng.1494421957.jpg Consolidated first quarter report shows growth in all operational-financial indicators and a positive contribution coming from all business...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jul 18, 2017 10:22 AM
110 SCART [block]div:row-fluid::db:hr_press_comunicazione::box:64[/block] There are portraits of famous people and sculptures of animals. But above all, they are works of art made by means of reuse...
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Web Content Article on-date May 10, 2017 6:10 PM
Financial highlights Revenues at € 1,585.5 million (+28.3%) EBITDA at € 306.8 million (+10.2%) Net profits for Shareholders at € 109.9 million (+20.5%) Net debt at € 2,548.7 million Operational...
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Web Content Article on-date May 10, 2017 12:44 PM
2017-05-10 In a meeting held today, Hera S.p.A.'s Board of Directors assessed the independence of its own members, appointed by the Shareholders Meeting convened for 27 April 2017. Based on...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date May 11, 2017 5:40 PM
34 Cambia il finale 2016-10-10 6,324 collections in 2016 alone, the equivalent of over 751 tonnes of bulky goods collected, of which around 532 metric tons were sent for reuse: these are the...
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Web Content Article on-date May 8, 2017 11:14 AM
2017-05-04 Free and open to all, the exhibition of artwork produced using waste materials can be visited from 5 to 21 May in the halls of Palazzo Rasponi. The Hera Group project, carried out in...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Apr 6, 2017 4:49 PM
The risks and opportunities of the transition towards a low-carbon economy. Many institutional investors, including pension funds, insurance companies, index providers, credit rating agencies and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Jan 23, 2017 2:55 PM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Aug 26, 2016 4:21 PM
During 2017 AGM financial results as at 31/12/2016 are approved and major fiscal year events are presented to shareholders, with special focus on CSR key indicators. Buyback plan is going to be...
Tipologia Evento: Price sensitive -
Web Content Article on-date Apr 27, 2017 3:47 PM
2017-04-27 video_azionisti_870x320_2017_eng_1499701045.1533221082.jpg Number of directors passes from 14 to 15, with an additional member representing minority shareholders. Increased presence of...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Apr 27, 2017 5:14 PM
Hera's General Meeting of Shareholders Number of directors passes from 14 to 15, with an additional member representing minority shareholders. Increased presence of women in the Board of Directors...
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Web Content Article on-date Apr 21, 2017 5:54 PM
35 Titolo green 2016-10-10 The multiutility company's 10-year bond issue of a value of €500 million for the financing of environmental projects has become part of the Borsa Italiana ExtraMOT...
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Web Content Article on-date Apr 21, 2017 5:07 PM
36 BS 2016 Copertina 2016-10-10 The Hera Group 2016 Sustainability Report is online from 19 April. For the first time it quantifies the "shared value" EBITDA. This new feature is the...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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