Robotics at the service of humankind
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Web Content Article on-date Oct 31, 2018 7:28 PM
374 2018-02-22 Hera is one of the 250 companies in the world, and the only Italian multiutility company, to sign the "New Plastics Economy Global Commitment" of the Ellen MacArthur Foundation,...
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Web Content Article on-date Oct 26, 2018 3:50 PM
373 2018-02-22 The new plant for producing biomethane from the organic waste of Herambiente was inaugurated on 25 October 2018 in Sant'Agata Bolognese, just outside the city of Bologna. The...
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Web Content Article on-date Oct 26, 2018 3:45 PM
372 2018-02-22 The "In buone acque" report is 10 years old and does not show its age at all. The first and only example of a thematic report on the integrated water cycle that provides detailed...
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Web Content Article on-date Oct 25, 2018 12:16 PM
2018-10-25 The Hera Group's top management and regional alderwoman Gazzolo inaugurated today, just outside Bologna, the first biomethane-from-organic-waste plant created by a multi-utility....
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date May 27, 2019 11:02 AM
impianto_biometano_110 How can energy amounting to 6 thousand tonnes of oil equivalent be obtained each year, without consuming a single drop of crude oil and thus avoiding 14,600 tonnes of CO2...
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Web Content Article on-date Oct 24, 2018 5:21 PM
2018-10-24 Approval arrived today for the agreements concerning a planned integration between the natural gas distribution services provided by Inrete and CMV Servizi, as well as energy sales...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Oct 18, 2018 11:33 AM
12 Hera wins CESEF's Project Energy Efficiency Award CESEF, the Centre of Economy and Management Studies for Energy Efficiency, presented its Energy Efficiency Award for the "Best idea for an...
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Web Content Article on-date Jul 29, 2019 8:53 AM
in_good_waters_110 "In buone acque" turns 10 years old It's the tenth birthday of the "In Good Waters" report that Hera Group prepares to provide detailed and easy-to-read information on the water...
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Web Content Article on-date Aug 29, 2019 11:47 AM
Hera Group will participate this year at Career Day with a stand to meet the students. The initiative will be held on 2 October 2018 from 9.00 to 17.30 at the UniMORE (Modena Fiera). For more...
Tipologia Evento: Job and Training -
Web Content Article on-date Aug 24, 2018 2:08 PM
"The CSR and Social Innovation Fair", Italy's most important event in the field of sustainability, returns to Bocconi University in Milan this year on 2nd and 3rd October. The central theme of this...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Nov 7, 2018 10:45 AM
7 Thomson Reuters once again included Hera among the 100 best energy producers on the planet. In order to determine the inclusion in the prestigious list, TR takes into consideration several...
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Web Content Article on-date Sep 18, 2018 12:39 PM
1 2018-02-22 Due to the support of Aliplast - a company in the Herambiente Group and Italian leader in the processing and recycling of plastic - the Hera Group is the first organization in Italy...
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Web Content Article on-date Jul 29, 2019 8:11 AM
Infografica_biometano_110 There are three ingredients: circular economy, renewable energy, and gas. But the outcome their combination has just one name, it is called biomethane and is the new way...
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Web Content Article on-date Jul 11, 2018 12:28 PM
A selection of Italian public and private infrastructure companies will meet the international financial community to discuss their strategic and financial prospects. Attending companies: A2A -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Sep 6, 2018 9:05 AM
13 Diversity Inclusion The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and...
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Web Content Article on-date Nov 7, 2018 10:42 AM
8 The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and inclusion. The...
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Web Content Article on-date Sep 5, 2018 2:07 PM
thomson reuters_110 The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and...
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Web Content Article on-date Sep 6, 2018 11:45 AM
2018-09-06 Logo_Thomson_Reuters_250x_s1_1507625922.1533221375.jpg Conceived to provide orientation for investors showing interest towards companies committed to promoting diversity, inclusion and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Sep 4, 2018 1:11 PM
hera-salesforce_110 The message from overseas arrives loud and clear: focusing on innovation and digitalisation means meeting customers' needs. This is evidenced by the new agreement signed by Hera...
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Web Content Article on-date Aug 7, 2020 10:47 AM
20 topemp870.1532009476.png sinistra For the ninth consecutive year, the Hera Group has confirmed its position as a leader in Human Resources management. This acknowledgement comes from the...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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