Robotics at the service of humankind
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Web Content Article on-date Jul 29, 2019 8:53 AM
in_good_waters_110 "In buone acque" turns 10 years old It's the tenth birthday of the "In Good Waters" report that Hera Group prepares to provide detailed and easy-to-read information on the water...
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Web Content Article on-date Aug 29, 2019 11:47 AM
Hera Group will participate this year at Career Day with a stand to meet the students. The initiative will be held on 2 October 2018 from 9.00 to 17.30 at the UniMORE (Modena Fiera). For more...
Tipologia Evento: Job and Training -
Web Content Article on-date Aug 24, 2018 2:08 PM
"The CSR and Social Innovation Fair", Italy's most important event in the field of sustainability, returns to Bocconi University in Milan this year on 2nd and 3rd October. The central theme of this...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Nov 7, 2018 10:45 AM
7 Thomson Reuters once again included Hera among the 100 best energy producers on the planet. In order to determine the inclusion in the prestigious list, TR takes into consideration several...
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Web Content Article on-date Sep 18, 2018 12:39 PM
1 2018-02-22 Due to the support of Aliplast - a company in the Herambiente Group and Italian leader in the processing and recycling of plastic - the Hera Group is the first organization in Italy...
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Web Content Article on-date Jul 29, 2019 8:11 AM
Infografica_biometano_110 There are three ingredients: circular economy, renewable energy, and gas. But the outcome their combination has just one name, it is called biomethane and is the new way...
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Web Content Article on-date Jul 11, 2018 12:28 PM
A selection of Italian public and private infrastructure companies will meet the international financial community to discuss their strategic and financial prospects. Attending companies: A2A -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Sep 6, 2018 9:05 AM
13 Diversity Inclusion The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and...
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Web Content Article on-date Nov 7, 2018 10:42 AM
8 The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and inclusion. The...
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Web Content Article on-date Sep 5, 2018 2:07 PM
thomson reuters_110 The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and...
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Web Content Article on-date Sep 6, 2018 11:45 AM
2018-09-06 Logo_Thomson_Reuters_250x_s1_1507625922.1533221375.jpg Conceived to provide orientation for investors showing interest towards companies committed to promoting diversity, inclusion and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Sep 4, 2018 1:11 PM
hera-salesforce_110 The message from overseas arrives loud and clear: focusing on innovation and digitalisation means meeting customers' needs. This is evidenced by the new agreement signed by Hera...
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Web Content Article on-date Aug 7, 2020 10:47 AM
20 topemp870.1532009476.png sinistra For the ninth consecutive year, the Hera Group has confirmed its position as a leader in Human Resources management. This acknowledgement comes from the...
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Web Content Article on-date Jul 16, 2018 4:21 PM
The senior management of the Group will be presenting financial results as at 30 June 2018 to the italian financial market in a road show organized by Fidentiis. Fiorenza Bavieri 2018-08-01...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 14, 2017 12:51 PM
Meeting of the BoD to approve ad interim results as at 30 june 2018. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press release on the board's discussions...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 30, 2018 11:42 AM
Hera BoD approves 1H2018 results Financial highlights Revenues at € 2,996.7 million (+7.7%) Ebitda at € 523.6 million (+3.5%) Ebit at € 273.6 million (+4.3%) Net profits for Shareholders at € 158.1...
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Web Content Article on-date Jul 26, 2018 11:53 AM
2018-07-30 Results as at 30 June 2018 The consolidated half-year report at 30 June confirms growth in operating and financial indicators, in line with the first quarter, with a positive...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jul 30, 2018 3:28 PM
45 Boston Consulting Group has ranked the listed companies in the power and gas sector at global level, by Total Shareholder Return (Capital Gain + Dividend Yield) provided over the 2013-2017...
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Web Content Article on-date Jul 30, 2018 3:32 PM
46 The Group obtained the fifth place out of 47 companies in the general chart and it also ranked first in the extraordinary survey on "the links between the company and a responsible finance" in...
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Web Content Article on-date Aug 20, 2018 12:19 PM
HeraGroup_110 Increasingly "smart" digital payments. This is the objective that the Hera Group has set itself to continue to improve and facilitate its relationship with its customers. An...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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