Robotics at the service of humankind
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Web Content Article on-date Jun 23, 2020 10:30 AM
SI LEGEND Gas distribution Electricity distribution District heating Integrated water service Environmental services, waste recovery and disposal Public lighting AREA BOLOGNA MUNICIPALITY...
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Web Content Article on-date Jun 23, 2020 10:29 AM
Si Emilia-Romagna area Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jun 22, 2020 6:36 PM
SI In Hera, loyalty and grassroots support for the publicly-owned company in its own area have become a distinctive feature. The Group’s business model concentrates the strategies and activities...
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Web Content Article on-date Jun 22, 2020 6:27 PM
Si The Hera Group in the Territory Bianco Si GRUPPO
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Web Content Article on-date Jun 18, 2020 1:11 PM
sede_hera_110 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. The...
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Web Content Article on-date Jun 18, 2020 1:04 PM
2020-06-18 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. Today,...
Comunicati stampa: Financial Results Price sensitive -
Web Content Article on-date Jun 18, 2020 1:04 PM
2020-06-18 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. Hera...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Dec 7, 2021 12:58 PM
Alexa After 400,000 downloads, Il Rifiutologo App, created by the multiutility to help customers with separate waste collection, now enters a new phase and for the first time can talk. The App...
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Web Content Article on-date May 21, 2020 5:49 PM
395 2016-10-10 With reference to the COVID novel situation, Hera continued to regularly carry out most of the activities on its operational areas throughout the lock-down period and to promptly...
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Web Content Article on-date Aug 7, 2019 10:46 AM
The meeting of the BoD to approve ad interim results as at 31 March 2020 will be held on 13 May 2020. The Board of Directors, as communicated for the previous financial year and in line with the...
Tipologia Evento: Price sensitive -
Web Content Article on-date May 13, 2020 11:37 AM
1Q_2020_eng_110 Financial highlights Revenues at 2,055.8 million euro (+5.9%) Ebitda at 349.2 million euro (+5.6%) Net profit at 130.3 million euro (+0.5%) Net financial position at 3,229.1 million...
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Web Content Article on-date May 11, 2020 9:49 AM
2020-05-13 Q1 2020 results The consolidated quarterly report at 31 March shows growth in results, thanks to the contribution coming from the Group's main business areas. Value continues to be...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date May 13, 2020 3:19 PM
2020-05-13 In a meeting held today, Hera S.p.A.'s Board of Directors assessed the independence of its own members, appointed by the Shareholders Meeting convened for 29 April 2020. Based on...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date May 8, 2020 10:48 AM
2020-05-08 Kindly note that as of today the minutes of the Shareholders Meeting held on 29 April 2020, as well as the articles of association containing the amendments approved by the...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date May 21, 2020 11:29 AM
2020-05-07 The focus of the 2019 Sustainability Report goes to the areas served and the creation of shared value. The Group thus confirms its efforts in responding to today's environmental and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Apr 9, 2020 3:47 PM
Together to move forward We have also activated a COVID-19 insurance policy for all employees of the Hera Group who are infected, bearing the corresponding cost. Insurance policy 2020-04-09...
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Web Content Article on-date Aug 7, 2019 10:28 AM
During 2020 AGM financial results as at 31/12/2019 will be approved and major fiscal year events will be presented to shareholders, with a special focus on CSR and creation of shared value key...
Tipologia Evento: Price sensitive -
Web Content Article on-date Apr 29, 2020 4:22 PM
2020-04-29 The Group continues along its path of growth, creating value for shareholders and local areas. Continuity in governance, with the new Board of Directors confirming Tomaso Tommasi di...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Apr 29, 2020 12:55 PM
President_and_CEO_110 The ordinary and extraordinary sessions of the Hera Shareholders' Meeting were held in Bologna this morning. Following the resolutions approved, the Meeting appointed the...
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Web Content Article on-date Apr 15, 2020 1:07 PM
assemblea_soci_110 Due to the ongoing health emergency, the Hera Group Shareholders' Meeting, confirmed for 29 April, 2020, won't be held in the usual modalities. However, we have prepared all the...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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