Robotics at the service of humankind
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Web Content Article on-date Jun 25, 2020 9:43 AM
No 20 years together. A story that looks to the future, enclosed in a sign 15 years of visual memory 10 years. The tenth anniversary logo_20anni_hera_en_sito_pubblico.jpg Gruppo...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 9:36 AM
SI The Group's visual identity Hera is a multi-utility that has been able to implement a growth strategy that, since 2002, has doubled the size of the Group and the results of its operations,...
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Web Content Article on-date Jun 25, 2020 9:33 AM
Si The Brand Bianco Si GRUPPO
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Web Content Article on-date Jun 24, 2020 5:42 PM
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Web Content Article on-date Jun 24, 2020 5:39 PM
awWBrWWvsvc 15 anni no
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Web Content Article on-date Jun 24, 2020 5:30 PM
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Web Content Article · written-by Davide Donnarumma on-date Jun 24, 2020 5:21 PM
SI Partnerships & collaborations People from different backgrounds and experiences working together to help each other out In the last 14 years the Diversity Team has carried out dozens of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 24, 2020 5:05 PM
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Web Content Article · written-by LUCIA ALGISI on-date Jun 24, 2020 4:39 PM
SI The mission of the diversity management Spreading the culture of inclusion between public, private and civil society and sharing best practices with local institutions and companies to...
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Web Content Article · written-by LUCIA ALGISI on-date Mar 13, 2024 4:21 PM
SI Other activities To improve working conditions and to foster the exchange of ideas Thematic seminars on women's empowerment, the value of trust, overcoming gender stereotypes, welcoming and...
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Web Content Article · written-by Davide Donnarumma on-date Jun 24, 2020 4:39 PM
pAXFjv45BLw "The diversity manager acts as a connector, to build synapses within the organization." (Statement of Stefano Venier, CEO Hera Group from April 2014 to April 2022, taken from the...
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Web Content Article · written-by Davide Donnarumma on-date Nov 18, 2020 10:52 AM
i8yXnBKcL4I People's well-being, inclusive working environment that values differences, integrating sustainability into business and work-life balance are among the hot topics that have been...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 24, 2020 4:37 PM
SI Diversity is a synonym of wealth For more than 10 years, Hera has had diversity management in place with the aim of enhancing diversity in the company, combating stereotypes, and promoting...
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Web Content Article on-date Jun 23, 2021 11:21 AM
SI Hera’s cross-skills working group A networking group for diversity and inclusion Transversal to corporate functions, it overcomes sectoral constraints and stimulates corporate best practices,...
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Web Content Article · written-by Davide Donnarumma on-date Jun 23, 2021 11:23 AM
SI Main activities since 2011 Improving working conditions and fostering the exchange of ideas Next steps NO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 24, 2020 4:29 PM
Si Diversity-Manager Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 24, 2020 4:08 PM
SI Integrity and anti-corruption The sustainable growth of companies is often threatened by the risk of corruption. Thanks to the new UNI ISO 37001 standard, all companies and organizations now...
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Web Content Article on-date Jul 27, 2021 9:12 AM
SI Our stakeholder NO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 24, 2020 4:00 PM
SI Ethics and Sustainability Committee The Ethics and Sustainability Committee has the task of monitoring the dissemination and implementation of the Code of Ethics and of exercising the functions...
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Web Content Article on-date Jun 24, 2020 3:50 PM
Si Code of Ethics Bianco Si GRUPPO
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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