Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 2:46 PM
PDSquoUDFtk Reinventing the city Reinventing the city no
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Web Content Article on-date Jun 25, 2020 2:44 PM
SI The circular economy model is the reference for designing the services of the future and to contribute to the welfare of the area we serve concretely. Activators of a sustainable future...
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Web Content Article · written-by Davide Donnarumma on-date Jun 25, 2020 3:02 PM
SI The Circular Economy within the Group's Strategy The evolution of the Group's strategy is fully in line with the principles of the circular economy, which is expressed in several actions and...
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Web Content Article on-date Jun 25, 2020 2:43 PM
Si Circular Economy Bianco No GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jun 25, 2020 12:00 PM
SI For the Hera Group, the creation of shared value is the result of a holistic approach linked to all those activities and business projects that generate economic margins but at the same time...
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Web Content Article on-date Oct 14, 2020 11:47 AM
No Go to our focus
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Web Content Article on-date Jun 25, 2020 11:52 AM
Si Shared Value Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jun 25, 2020 11:38 AM
SI Industrial Growth A sustainable industrial growth plan is an essential prerequisite for the Group's strategy, which is based on a close relationship with the local area, which for us, is a...
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Web Content Article on-date Jun 25, 2020 11:27 AM
Si Hera Group Strategy Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jul 22, 2024 4:36 PM
Si Net Zero target Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 11:30 AM
SI Hera adopts a multi-business growth strategy focused on its three core business areas: Waste Management, Energy, and Water Services. It is based on an analysis of the surrounding economic...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 4:11 PM
SI Hera's ongoing commitment to enhancing human resources has been recognized for the fifteenth consecutive year by the Top Employer Institute which has acknowledged our business strategy as...
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Web Content Article on-date Jun 25, 2020 10:43 AM
SI Strategy, sustainability, and shared value In 2002, the Hera Group pioneered Italy's first aggregation of municipalized companies that, with a multi-business approach, manage the provision of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 4:09 PM
SI The ability to involve stakeholders, combining competitiveness and sustainable development, adds value to our services. Together to build a better future We can overcome small and big...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 4:06 PM
SI Our greatest ambition is to build a new model of economic development in the area, respecting the environment and focusing on the needs of all our stakeholders. We are one of the largest...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 2:25 PM
Download Center Calendar To stay updated Hera for schools Hera Other Sites of the Group Energy and Gas offers Waste management services for companies Hera Group Registered office Hera SpA Viale...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 10:41 AM
Download Center Calendar To stay updated Hera for schools Hera Other Sites of the Group Energy and Gas offers Waste management services for companies Hera Group Registered office Hera SpA Viale...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 21, 2020 11:54 AM
Download Center Calendar To stay updated Hera for schools Hera Other Sites of the Group Light and Gas offers Waste management services for companies Hera Group Registered office Hera SpA Viale...
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Web Content Article on-date Jun 25, 2020 10:36 AM
Si Who we are Bianco Si GRUPPO
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Web Content Article on-date Jun 25, 2020 10:20 AM
SI Legal aspect Hera is a registered trademark of the holding company Hera S.p.A. Any unauthorized use of the aforementioned trademark and its derivatives or, in any case, of the Hera name in any...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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