Robotics at the service of humankind
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Web Content Article on-date Oct 14, 2020 11:47 AM
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Web Content Article on-date Jun 25, 2020 11:52 AM
Si Shared Value Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jun 25, 2020 11:38 AM
SI Industrial Growth A sustainable industrial growth plan is an essential prerequisite for the Group's strategy, which is based on a close relationship with the local area, which for us, is a...
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Web Content Article on-date Jun 25, 2020 11:27 AM
Si Hera Group Strategy Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 11:30 AM
SI Hera adopts a multi-business growth strategy focused on its three core business areas: Waste Management, Energy, and Water Services. It is based on an analysis of the surrounding economic...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 4:11 PM
SI Hera's ongoing commitment to enhancing human resources has been recognized for the fifteenth consecutive year by the Top Employer Institute which has acknowledged our business strategy as...
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Web Content Article on-date Jun 25, 2020 10:43 AM
SI Strategy, sustainability, and shared value In 2002, the Hera Group pioneered Italy's first aggregation of municipalized companies that, with a multi-business approach, manage the provision of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 4:09 PM
SI The ability to involve stakeholders, combining competitiveness and sustainable development, adds value to our services. Together to build a better future We can overcome small and big...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 4:06 PM
SI Our greatest ambition is to build a new model of economic development in the area, respecting the environment and focusing on the needs of all our stakeholders. We are one of the largest...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 2:25 PM
Download Center Calendar To stay updated Hera for schools Hera Other Sites of the Group Energy and Gas offers Waste management services for companies Hera Group Registered office Hera SpA Viale...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 10:41 AM
Download Center Calendar To stay updated Hera for schools Hera Other Sites of the Group Energy and Gas offers Waste management services for companies Hera Group Registered office Hera SpA Viale...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Oct 21, 2020 11:54 AM
Download Center Calendar To stay updated Hera for schools Hera Other Sites of the Group Light and Gas offers Waste management services for companies Hera Group Registered office Hera SpA Viale...
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Web Content Article on-date Jun 25, 2020 10:36 AM
Si Who we are Bianco Si GRUPPO
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SI Legal aspect Hera is a registered trademark of the holding company Hera S.p.A. Any unauthorized use of the aforementioned trademark and its derivatives or, in any case, of the Hera name in any...
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Web Content Article on-date Jun 25, 2020 9:43 AM
No 20 years together. A story that looks to the future, enclosed in a sign 15 years of visual memory 10 years. The tenth anniversary logo_20anni_hera_en_sito_pubblico.jpg Gruppo...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 25, 2020 9:36 AM
SI The Group's visual identity Hera is a multi-utility that has been able to implement a growth strategy that, since 2002, has doubled the size of the Group and the results of its operations,...
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Si The Brand Bianco Si GRUPPO
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Si History Bianco Si GRUPPO
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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