Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:49 AM
Grande We promote a working environment based on communication, listening, dialogue and involvement every day. Everyone can collaborate by drawing on their talent, everyone is valued in their...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:50 AM
Grande We develop relationships of cooperation based on integrity, fairness, transparency and sustainability of action through communication aimed at the mutual exchange of skills and information...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:51 AM
Grande We are committed to contributing to achieving carbon neutrality, regenerating resources, preventing environmental risks and degradation and minimising their negative impact on the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:52 AM
Grande We adopt a system of governance aimed at ensuring protection and returns for all our investors. We guarantee the right information to ensure that their decisions are based on the complete...
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Web Content Article on-date Jun 29, 2020 11:51 AM
Grande PROMOTING THE AVAILABLE RESOURCES EFFICIENCY
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 11:51 AM
Grande Hera is committed to quickly pursuing the goals set, by introducing the principle of optimisation in every activity: in managing human resources, time, financial and technological resources.
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Web Content Article on-date Jun 29, 2020 11:27 AM
Grande A TEAM THAT GENERATES IDEAS AND IMPROVEMENT INNOVATION AND ONGOING IMPROVEMENT
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 11:26 AM
Grande Hera’s goal is to introduce every aspect of innovation required to achieve its mission on all organisational levels, whether technological, digital, organisational or managerial. Hera plans...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 11:25 AM
Grande SHARING KNOWLEDGE FOR SELF-IMPROVEMENT AND IMPROVEMENT ENGAGEMENT AND VALORISATION
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 11:24 AM
Grande Hera is committed to making the most of everyone's experience and developing their skills, to promoting cooperation and the exchange of knowledge, so that work becomes a source of...
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Web Content Article on-date Jun 29, 2020 11:20 AM
Grande SELECTING THE OPTIMAL SOLUTION FOR GROWTH WILL TO CHOOSE
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Web Content Article on-date Jun 29, 2020 11:19 AM
Grande In pursuing its Mission, Hera will select business areas and development strategies to increase corporate value and market competitiveness. Differentiation on the basis of merit is the...
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Web Content Article on-date Jun 29, 2020 12:34 PM
Grande Identifying the requirements that our products and services must meet in order to satisfy the expectations of our customers. The standard ISO 9001, with its evolution in terms of continuous...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:25 AM
Grande Doing what we say we'll do Being coherent means that everyone is called upon to implement the company’s mission, values and operating principles on a daily basis, in every action taken....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:24 AM
Grande Shared commitment to the good of the company Working at Hera entails a commitment to establishing a relationship of trust with colleagues and, more in general, with all stakeholders....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:23 AM
Grande Sincere, clear messages to all stakeholders Hera is committed to keeping all stakeholders clearly, fully and rapidly informed as to all actions at every corporate level. It shall provide...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2020 10:21 AM
Grande A Group of honest and loyal people In its external and internal relations, Hera is a company in which considerations of legality, correctness, honesty, fairness and impartiality represent a...
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Web Content Article on-date Jun 29, 2020 12:34 PM
Grande The adoption of a health and safety management system for Hera Group workers and the supply chain as a whole and a management system for the prevention of corruption WORKPLACE HEALTH AND...
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Web Content Article on-date Jun 26, 2020 5:43 PM
Si The integrated water service Bianco Si GRUPPO
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Web Content Article on-date Jun 26, 2020 5:10 PM
Si Send a message to Hera Group - Suppliers Bianco Si GRUPPO
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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