Robotics at the service of humankind
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Web Content Article · written-by ELENA FARRE on-date Nov 25, 2020 11:00 PM
Analyst presentation - Business plan to 2027 Press release: Hera Group approves Business Plan to 2027 Newsletter: Business plan to 2027 Video of the Business Plan to 2027 presentation SI Page...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 30, 2020 11:03 AM
SI The Hera Group and hydrogen Hera will reduce emissions by 37% by 2030. This scientifically certified target is one of the most ambitious among companies in Italy and is consistent with the...
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Web Content Article · written-by ELENA FARRE on-date Jun 30, 2020 10:17 AM
No BUSINESS PLAN TO 2027: GUIDELINES BUSINESS PLAN TO 2027: FOCAL POINTS BUSINESS PLAN TO 2027: INVESTMENTS BUSINESS PLAN TO 2027: GROWTH BUSINESS PLAN TO 2027: 2027 TARGETS IN LINE WITH 2030...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 30, 2020 10:05 AM
No A number of trends, already ongoing The main stakeholders Digital transformation Innovation in the Hera Group may call for a revision of current models, broadly understood (Business models,...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 30, 2020 9:56 AM
No Gas Scenario Electricity Scenario Environment Scenario Water Scenario The scenario outlined by Snam in its forecasts for gas supply and demand from 2018 to 2035 is based on an assumption of...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 30, 2020 9:53 AM
SI Utilities Scenario Through the Cottarelli Plan, in 2014 the Government showed that there is a clear, substantial surplus of operators in the local public services, entailing major efficiency /...
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Web Content Article on-date Jun 30, 2020 10:03 AM
SI Megatrend There are many directions in “macro” change: NO No Sinistra
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Web Content Article on-date Jun 30, 2020 9:49 AM
Si Scenario & Megatrend Bianco Si GRUPPO
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Web Content Article on-date Jun 30, 2020 9:42 AM
Si Awards Bianco Si GRUPPO
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Web Content Article · written-by ELENA FARRE on-date Jan 17, 2023 12:48 PM
No 2023 Hera a Top Employer for the 14th consecutive year Early 2023 sees Hera confirmed among the best companies in human resource management, thanks in particular to substantial investments in...
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Web Content Article on-date Feb 1, 2021 11:52 AM
No 2020 Hera has been included in the Dow Jones Sustainability Index World and Europe, the most important and influential stock indexes linked to sustainability and managed by S&P Global. An even...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 1, 2021 11:52 AM
No 2021 The Hera Group has received a worldwide gold medal for social responsibility. S&P Global has awarded the company its Gold Class 2021, the highest recognition reserved for companies included...
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Web Content Article on-date Feb 1, 2021 11:52 AM
SI NO No Didn't find what you're looking for? Email us Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 3, 2022 2:20 PM
No 2022 Major awards achieved: HERA is Top Employer for the 13th time Once again among Italy’s highest ranked employers, this year second place overall among companies nationwide for outstanding...
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Web Content Article · written-by ELENA FARRE on-date Jun 30, 2020 9:41 AM
SI The Group's sustainable approach and constant commitment in creating shared value has proved to be rewarding also in 2022, allowing the company to improve its positioning in almost all indices,...
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Web Content Article on-date Jun 30, 2020 8:51 AM
Si Benchmark Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 10, 2023 10:58 AM
Si Project Audit-To-Measure Bianco Si GRUPPO
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Web Content Article on-date Jun 29, 2020 4:42 PM
Si Electricity Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 10, 2023 10:55 AM
Si Energy efficiency Bianco Si GRUPPO
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Web Content Article on-date Jun 29, 2020 4:40 PM
Si Gas Bianco Si GRUPPO
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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