Robotics at the service of humankind
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Web Content Article on-date Jul 2, 2020 2:21 PM
Si Shareholders Bianco Si GRUPPO
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Web Content Article · written-by THOMAS CECCONI on-date Jul 2, 2020 1:16 PM
SI Policy for managing the Dialogue with Shareholders and Bondholders in general HERA has always valued discussion and promoted, in the most appropriate forms, an open and active dialogue with...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 2, 2020 1:16 PM
Si Policies and Procedures Bianco Si GRUPPO
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Web Content Article on-date Jul 2, 2020 12:43 PM
Si Governance Best Practice Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jul 2, 2020 12:46 PM
Code of Ethics D.lgs. 231/2001 Find out the Internal Auditing activity SI Since its establishment Hera has been following a path of excellence, in a continuous and transparent dialogue with the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 14, 2020 3:37 PM
Complete document on corporate governance Hera Group 2023 Corporate Governance Report.pdf
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Web Content Article · written-by LUCIA ALGISI on-date Jul 2, 2020 12:19 PM
Archive 2022 Corporate Governance Report.pdf 2021 Corporate Governance Report.pdf 2020 Corporate governance report.pdf 2019 Corporate governance report 2018 Corporate governance report 2017...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 2, 2020 12:18 PM
SI In compliance with the Corporate governance code promoted by Borsa italiana, Hera has prepared an annual report on its Corporate governance system, which provides an in-depth illustration of the...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 2, 2020 12:38 PM
SI Page update 30 April 2024 NO No Sinistra
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Web Content Article on-date Jul 2, 2020 12:17 PM
Si Governance report Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jul 2, 2020 12:11 PM
SI The By-laws of the Hera group illustrate the principles that govern business management and operations. This is a combination of regulations drawn up for the purpose of providing guarantees and...
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Web Content Article on-date Jul 2, 2020 12:10 PM
Si Articles of associations Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jul 2, 2020 11:43 AM
SI Lobbying policy Political dialogue and lobbying with institutions are managed by Hera in an institutional manner through UTILITALIA. Utilitalia brings together industry peers and represents...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 2, 2020 11:43 AM
SI Hera main target is to create shared value for its stakeholders. As a consequence, Hera Corporate Governance system is effective to evaluate and assess the inputs from an increasingly complex...
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Web Content Article on-date Jul 2, 2020 11:42 AM
Si Governance System Bianco Si GRUPPO
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Web Content Article on-date Jul 2, 2020 11:33 AM
Nero Bianco fascia.png shapes.png No Old and news cities Old and news cities The Hera Group and the new city model The Hera Group and the new city model Our smart solutions for the city of tomorrow...
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Web Content Article on-date Jul 2, 2020 11:24 AM
Bianco Find out more soluzioni_comuni_270x270.1559659949.png Our proposal for Public Administrations A dashboard for city analysis and monitoring Tile Nero dashboard.png Dashboard Useful...
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Web Content Article on-date Jul 2, 2020 11:02 AM
SI NO No Centrato
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Web Content Article on-date Jul 2, 2020 10:56 AM
Bianco Find out more Smart.png The new set of waste containers Smartness and resilience to face new challenges Tile Nero city_web.png Re-inventing the City Hera Smarty Find out more
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Web Content Article on-date Jul 2, 2020 10:51 AM
Desktop Mobile Largo Watch the video No SMART CITY: Hera's commitment to the city of the future PDSquoUDFtk No
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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