Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 1, 2023 10:13 AM
SI Born on 30/06/1981. She is co-founder of Kilowatt Soc Coop, where she has been chief of R&D, institutional relations and sustainability policies since October 2013. Since the company launched,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 8:19 AM
SI Chief Executive Officer Hera Group Chief Executive Officer from April 2014 to April 2022 Stefano Venier was born in Udine in 1963. He was Hera Group’s CEO from April 2014 to April 2022. In July...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 8:34 AM
SI Federica Seganti was born in Trieste on 29 May 1966. Since 2017 she has been an independent director of Hera Spa and member of the Ethics and Sustainability Committee, where she has served as...
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Web Content Article on-date Jul 3, 2020 8:48 AM
Francesca Fiore is a member of the investments committee of Invitalia Ventures Sgr, which manages Invitalia’s venture capital assets. Until 2016 she was a member of Vodafone Germany’s Supervisory...
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Web Content Article on-date Jul 3, 2020 8:50 AM
After earning a degree summa cum laude at the University of Pisa’s Faculty of Law in 1986, he was awarded one of the two “D. Menichella” scholarships from the Banca d’Italia, allowing him to attain...
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Web Content Article on-date Jul 3, 2020 8:52 AM
Massimo Giusti, born in Sassuolo (Modena) in 1967, now married with 3 children, is a social co-operator and an expert in the Third Sector, Finance and the Real Estate sector. He has been involved...
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Web Content Article · written-by Davide Donnarumma on-date Jul 3, 2020 8:27 AM
SI Alessandro Melcarne was born in Latina (LT) on 21 June 1984. He has been an independent director of Hera Spa since 2017, where he has also held the position of member of the Executive Committee...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 8:39 AM
SI Marina Vignola was born in Salerno on 17 April 1970. Since 2017, she has been an independent director of Hera Spa, where she has also held positions in Group companies. She is Associate...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 8:38 AM
SI Alice Vatta was born in Turin on 23 September 1975. She currently works for Business Performance Institute (BPI), a consulting firm based in Turin that designs and implements programmes for the...
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Web Content Article on-date Jul 3, 2020 8:25 AM
SI Danilo Manfredi was born in Forlì (FC) on 10 September 1969. He has been an independent director of Hera Spa since 2014, where he also held the position of member of the Control and Risks...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 8:30 AM
SI Erwin Paul Walter Rauhe was born in Castelrotto (BZ) on 28 October 1955. He has been an Independent Director of Hera Spa since 2017, where he has also held the position of member of the Control...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 8:32 AM
SI Manuela Cecilia Rescazzi was born in Ferrara on 22 November 1958. Since 2002, she has provided administrative support to lecturers, doctors in training and medical students at Ferrara...
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Web Content Article on-date Jul 3, 2020 8:49 AM
Professional experience 23 November 2016 – ongoing. Department of Public Administration. Specialised support for the Intermediate Body in the 2014 – 2020 Governance and Institutional Capacity PON,...
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Web Content Article on-date Jul 2, 2020 5:48 PM
Si Customer Technical Services Bianco Si GRUPPO
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Web Content Article on-date Jul 2, 2020 5:41 PM
Si Remote control Centre and Technical Call Centre Bianco Si GRUPPO
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Web Content Article on-date Apr 14, 2021 3:12 PM
Si The importance of working as a system. An example of cooperation during the Coronavirus era Bianco Si GRUPPO
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Web Content Article on-date Jul 2, 2020 5:36 PM
Si Laboratories Bianco Si GRUPPO
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Web Content Article on-date Apr 14, 2021 3:11 PM
Si The Hera Group Laboratory focuses on resilience Bianco Si GRUPPO
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Web Content Article on-date Jul 2, 2020 5:31 PM
Si Engineering Bianco Si GRUPPO
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Web Content Article on-date Jul 2, 2020 5:25 PM
Si Regulatory context Bianco Si GRUPPO
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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