Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 4, 2020 9:33 AM
SI HERA's Internal Auditing was established in 2003, when the Group was listed on the Stock Exchange, in accordance with the provisions of the Code of Conduct of Listed Companies. The Code of...
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Web Content Article on-date Jul 4, 2020 9:16 AM
SI This section contains the essential information on Shareholders’ Agreements pursuant to Article 130 of Consob Regulation. Page updated 1 July 2024 NO No Information extract Level II BOLOGNA...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 4, 2020 9:09 AM
SI Page updated 1 July 2024 NO No Sinistra
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Web Content Article on-date Jul 4, 2020 9:16 AM
Si Information excerpts from Shareholders' Agreement pursuant NO LONGER IN FORCE to Article 130 of CONSOB Regulation Bianco Si GRUPPO
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Web Content Article on-date Jul 4, 2020 9:09 AM
Si Information excerpts from Shareholders' Agreement pursuant to Article 130 of CONSOB Bianco Si GRUPPO
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Web Content Article on-date Jul 4, 2020 8:38 AM
Si Transaction Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 12:38 PM
SI The following tab shows relevant persons, in force until the AGM of 27 April 2023, and indicates shares held by them. First and Last name Offices in Hera Spa Affiliate No. of shares held at the...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 4, 2020 8:28 AM
SI The following tab shows relevant persons, appointed by the AGM of 27 April 2023, and indicates shares held by them. First and Last name Offices in Hera Spa Affiliate No. of shares held at the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 12:31 PM
Si Shareholder ownership of the relevant parties - Financial year 2022 Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 12:38 PM
Si Shareholder ownership of the relevant parties - from January 1st to April 27th 2023 Bianco Si GRUPPO
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Web Content Article on-date Jul 4, 2020 8:27 AM
Si Shareholder ownership of the relevant parties Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 22, 2023 12:31 PM
SI The following tab shows relevant persons, appointed by the AGM of 29 April 2020, and indicates shares held by them. First and Last name Offices in Hera Spa Affiliate No. of shares held at the...
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Web Content Article · written-by Davide Donnarumma on-date Jul 3, 2020 4:10 PM
SI We began by analysing global European, Italian and local policies to identify nine "Impact Areas ", in line with our areas of expertise. We then grouped these areas into three "Drivers of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 20, 2021 1:22 PM
A6JLkfbsk1k Sustainability and Shared Value no
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Web Content Article on-date Jul 3, 2020 4:05 PM
Si Stakeholders and the initiative for dialogue Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 4:10 PM
BvCkXW_2czw A large high-growth Group at the service of citizens and businesses” no
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 21, 2021 11:16 AM
xhFRnWDMNbg Immagine 20 Anni no
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Web Content Article · written-by LUCIA ALGISI on-date Jul 3, 2020 3:57 PM
SI The academic contribution of Michael Porter and Mark Kramer offered through the article "Creating Shared Value How to reinvent capitalism-and unleash a wave of innovation and growth" affirms...
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Web Content Article on-date Jul 3, 2020 3:47 PM
Si Governance of the CSR Bianco Si GRUPPO
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2020 3:38 PM
Media Quattro What is for us How we create it How to measure it Area by area Bianco #00a19b #00a19b #00a19b #00a19b
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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