Robotics at the service of humankind
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Document · written-by Palvi Andrea Tonziello on-date May 22, 2023 6:02 PM
CHP. 1 CHP. 2 CHP. 3 CHP. 4 CHP. 5 Introductory manual to the Hera_Pro platform First steps for suppliers Procurement and Contracting Department Bologna, May 2023 CHP. 1 CHP. 2 CHP. 3 ...
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Document · written-by Palvi Andrea Tonziello on-date Oct 11, 2023 4:41 PM
BEGIN:VCALENDAR BEGIN:VTIMEZONE TZID:Europe/Brussels X-LIC-LOCATION:Europe/Brussels BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:19700329T020000...
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Document · written-by Palvi Andrea Tonziello on-date Oct 19, 2023 11:10 AM
press release Spilamberto, 19 October 2023 Hera Group and Inalca (Cremonini Group) inaugurate biomethane production plant in Spilamberto Thanks to a 28 million euro investment, the NewCo...
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Document · written-by Palvi Andrea Tonziello on-date Oct 19, 2023 9:39 AM
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Document · written-by Palvi Andrea Tonziello on-date Oct 26, 2023 11:31 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 3, 2023 11:23 AM
Intelligence of the future: new horizons to guide the relationship between human and artificial intelligence WORKSHOP HERACADEMY 5Th December 2023 SPAZIOHERA at the Hera Group premises...
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Document · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 10:03 AM
CHP. 1 CHP. 2 CHP. 3 CHP. 4 CHP. 5 Tender procedures Manual for the conduct of electronic tenders - Supplier Bologna, May 2023 CAP. 1 CAP. 2 CAP. 3 CAP. 3 CAP. 4 Table of Contents •...
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:06 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:08 AM
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:36 AM
Corruption and Fraud Prevention Model (SB 11.07.2023).pdf ANTI-CORRUPTION AND FRAUD PREVENTION MODEL Rev. 1 of 12.7.2023 ...
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Document · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:24 AM
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Document · written-by Davide Donnarumma on-date Nov 15, 2023 2:57 PM
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Document · written-by LUCIA ALGISI on-date Nov 22, 2023 5:32 PM
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Document · written-by Palvi Andrea Tonziello on-date Sep 27, 2023 12:46 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 2, 2023 2:26 PM
This press release is available at https://eng.gruppohera.it Gruppo Hera Giuseppe Gagliano – Director of External Relations +39 051.287595 – giuseppe.gagliano@gruppohera.it ...
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Document · written-by THOMAS CECCONI on-date Dec 11, 2023 9:56 AM
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Document · written-by LUCIA ALGISI on-date Dec 13, 2023 9:32 AM
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Document · written-by LUCIA ALGISI on-date Nov 29, 2023 2:34 PM
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Document · written-by LUCIA ALGISI on-date Dec 5, 2023 4:29 PM
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Document · written-by LUCIA ALGISI on-date Dec 4, 2023 10:19 AM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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