Robotics at the service of humankind
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Document · written-by Davide Donnarumma on-date Oct 26, 2022 11:15 AM
Certificato Numero: IT325717 Versione: 1 Data di emissione: 18-Settembre-2023 Indirizzo dell’organismo di certificazione: Bureau Veritas Italia S.p.A., Viale Monza, 347 - 20126 Milano, Italia...
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Document · written-by Palvi Andrea Tonziello on-date Oct 21, 2022 2:29 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 21, 2022 2:29 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 27, 2022 4:01 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 18, 2022 5:03 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 18, 2022 5:05 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 18, 2022 5:19 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 20, 2022 12:12 PM
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Document · written-by Palvi Andrea Tonziello on-date Oct 20, 2022 12:18 PM
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Document · written-by Palvi Andrea Tonziello on-date Jun 29, 2022 3:39 PM
press release Bologna, 30 June 2022 Marche Multiservizi acquires Macero Maceratese With the acquisition of 70% of this long-standing company based in the Marche region, the Hera Group...
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Document · written-by Palvi Andrea Tonziello on-date Jun 30, 2022 2:17 PM
Hera - Climate Change 2021 C0. Introduction C0.1 (C0.1) Give a general description and introduction to your organization. The Hera Group is the major multi-utility company by market...
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Document · written-by Palvi Andrea Tonziello on-date Jul 26, 2022 4:27 PM
First half 2022 Economic data (mln €) 1H 2022 Inc. % 1H 2021 Inc. % Ch. % 21/22 Revenues 8,896.0 100.0% 4,179.7 100.0% +112.8% Ebitda adjusted 631.2 7.1% 610.9 14.6% +3.3% Ebit adjusted 334.9...
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Document · written-by Palvi Andrea Tonziello on-date Jul 27, 2022 10:18 AM
First half 2022 Economic data (mln €) 1H 2022 Inc. % 1H 2021 Inc. % Ch. % 21/22 Revenues 8,896.0 100.0% 4,179.7 100.0% +112.8% Ebitda adjusted 631.2 7.1% 610.9 14.6% +3.3% Ebit adjusted 334.9...
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Document · written-by Palvi Andrea Tonziello on-date Aug 4, 2022 2:07 PM
Major shareholders Ranking Institutional investors Shares % of shares Change YTD Change % YTD 1,489,538,745 Source: public filing from Refinitiv as of 30 June 2022 1 Lazard Asset Management,...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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