Robotics at the service of humankind
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Document · written-by Palvi Andrea Tonziello on-date Jul 13, 2022 6:31 PM
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Document · written-by Palvi Andrea Tonziello on-date Jul 20, 2022 2:33 PM
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Document · written-by Palvi Andrea Tonziello on-date Jul 25, 2022 10:12 AM
press release Bologna, 25 July 2022 Hera is the first Italian listed company certified by Bureau Veritas for the circular economy The Group has successfully concluded its certification...
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Document · written-by Palvi Andrea Tonziello on-date Sep 2, 2022 4:17 PM
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Document · written-by Palvi Andrea Tonziello on-date Sep 5, 2022 3:35 PM
SynBioS technical description How it all works: from water to hydrogen and then to biomethane How does a plant like this work? And why did Hera decide to put one inside a purification plant?...
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Document · written-by Palvi Andrea Tonziello on-date Sep 7, 2022 9:48 AM
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Document on-date Apr 14, 2021 2:17 PM
Tiratura: 122.133 Diffusione: 82.260 Lettori: 783.000 Dir. Resp.:Fabio Tamburini Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA NAZIONALE Foglio:1/1 Estratto da pag.:23 Edizione...
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Tiratura: 299.900 Diffusione: 11.265 Lettori: 2.107.000 Dir. Resp.:Enrico Franco Servizi di Media Monitoring Sezione:BOLOGNA Foglio:1/1 Estratto da pag.:23 Edizione del:14/04/21 Rassegna del:...
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Document on-date May 4, 2021 12:28 PM
Tiratura: 23.771 Diffusione: 18.550 Lettori: 194.000 Dir. Resp.:Paolo Possamai Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA REGIONALE Foglio:1/2 Estratto da pag.:71 Edizione...
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Document on-date May 4, 2021 12:33 PM
Tiratura: 45.459 Diffusione: 37.875 Lettori: 249.000 Dir. Resp.:Omar Monestier Servizi di Media Monitoring Sezione:UDINE Foglio:1/1 Estratto da pag.:30 Edizione del:28/04/21 Rassegna del:...
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Document on-date May 4, 2021 12:33 PM
Tiratura: 104.356 Diffusione: 80.083 Lettori: 1.079.000 Dir. Resp.:Michele Brambilla Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA REGIONALE Foglio:1/2 Estratto da pag.:1,15 Edizione...
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Document on-date May 12, 2021 2:51 PM
Most ambitious SBTi targets Q12021 Financial results * * Among Italian multi-utility, according to SBTi http://www.scartline.it/the-project http://www.scartline.it/the-project Plan...
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Document on-date May 11, 2021 11:39 AM
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Document on-date May 11, 2021 11:31 AM
mln € Q1 15 Q1 16 Q1 17 Q1 18 Q1 19 Q1 20 Q1 21 Revenues 1,311.9 1,235.4 1,585.5 1,741.3 1,940.4 2,055.8 2,271.8 Ebitda 277.2 278.4 306.8 322.7 330.8 349.2 362.0 Ebit 170.1 170.8 187.3 197.6...
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Document on-date May 11, 2021 12:11 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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