Robotics at the service of humankind
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Document on-date Mar 31, 2021 5:26 PM
TABLE OF CONTENTS INTRODUCTION LETTER FROM THE CHAIRMAN TO SHAREHOLDERS 6 HERA IN A NUTSHELL 8 DIRECTORS’ REPORT 1.01 TRENDS AND CONTEXT, STRATEGIC...
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Document on-date Apr 1, 2021 11:57 AM
<i> > Hera S.p.A. Headquarter viale Berti Pichat, 2/4 - 40127 Bologna T. +39 051 287112 F. +39 051 250418 Share capital Euro 786.531.529 fully paid-in Company registration no. at Bologna,...
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Document on-date Apr 2, 2021 4:04 PM
Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:BOLOGNA Foglio:1/2 Estratto da pag.:54 Edizione del:27/03/21 Rassegna del:...
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Document on-date Apr 2, 2021 11:01 AM
Tiratura: 8.438 Diffusione: 6.485 Lettori: 64.000 Dir. Resp.:Luca Traini Servizi di Media Monitoring Sezione:FERRARA Foglio:1/3 Estratto da pag.:18 Edizione del:19/03/21 Rassegna del: 19/03/21 ...
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Document on-date Apr 2, 2021 10:53 AM
Tiratura: 125.817 Diffusione: 96.905 Lettori: 1.048.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA REGIONALE Foglio:1/1 Estratto da pag.:19 Edizione...
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Document on-date Apr 2, 2021 10:49 AM
Tiratura: 9.915 Diffusione: 7.700 Lettori: 112.000 Dir. Resp.:Roberta Giani Servizi di Media Monitoring Sezione:MODENA Foglio:1/1 Estratto da pag.:67 Edizione del:18/03/21 Rassegna del: 18/03/21...
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Document on-date Apr 6, 2021 4:34 PM
TABLE OF CONTENTS INTRODUCTION LETTER FROM THE CHAIRMAN TO SHAREHOLDERS 6 HERA IN A NUTSHELL 8 DIRECTORS’ REPORT 1.01 TRENDS AND CONTEXT, STRATEGIC...
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Document on-date Apr 2, 2021 9:58 AM
Tiratura: 30.000 Diffusione: 30.000 Lettori: 30.000 Dir. Resp.:ROMINA MAURIZI Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA NAZIONALE Foglio:1/1 Estratto da pag.:12 Edizione...
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Document on-date Apr 2, 2021 10:05 AM
Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA REGIONALE Foglio:1/1 Estratto da pag.:17 Edizione...
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Document on-date Apr 2, 2021 10:07 AM
Tiratura: 34.748 Diffusione: 28.862 Lettori: 175.000 Dir. Resp.:Claudio Rinaldi Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA REGIONALE Foglio:1/1 Estratto da pag.:39 Edizione...
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Document on-date Apr 7, 2021 11:20 AM
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Document on-date Apr 7, 2021 2:45 PM
| Introduction | Directors’ report | Consolidated financial statements | Hera Group – Consolidated financial statements at 31 December 2020 92 | COVID-19 EMERGENCY MANAGEMENT...
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Document on-date Apr 7, 2021 2:45 PM
| Introduction | Directors’ report | Consolidated financial statements | Hera Group – Consolidated financial statements at 31 December 2020 25 | RISK FACTORS: ACTORS,...
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Document on-date Apr 7, 2021 2:45 PM
| Introduction | Directors’ report | Consolidated financial statements | Hera Group – Consolidated financial statements at 31 December 2020 100| Statement of comprehensive income ...
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Document on-date Jun 23, 2021 11:35 AM
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Document on-date Jun 23, 2021 10:50 AM
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Document on-date Jun 23, 2021 10:50 AM
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Document on-date Jun 24, 2021 9:43 AM
Women staff (breakdown by position) [405-1] % 2018 2019 2020 … 2024 2030 Managers 19.5% 19.7% 21.7% >24% >26% Middle managers 32.4% 32.7% 32.2% >33% >35% Total managers and...
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Document on-date Jul 2, 2021 11:35 AM
Hera SpA Primary Credit Analyst: Massimo Schiavo, Paris + 33 14 420 6718; Massimo.Schiavo@spglobal.com Secondary Contacts: Federico Loreti, Paris + 33140752509; federico.loreti@spglobal.com ...
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Document on-date Jul 5, 2021 10:49 AM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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