Robotics at the service of humankind
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Web Content Article on-date Jul 30, 2019 8:53 PM
2019-07-30 GH_ASCOPIAVE_870.1565011002.jpg Today, the Boards of Directors of Hera S.p.A. and Ascopiave S.p.A., the latter based on the favourable opinion of its committee of independent...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jun 28, 2019 3:05 PM
2019-06-28 hasi_wr_870.1561725495.jpg As of 1 July 2019, the Tuscan company Waste Recycling, with its three multifunctional areas in the province of Pisa, joins Herambiente Servizi Industriali...
Comunicati stampa: Hera Spa Research and Development Sustainability -
Web Content Article on-date Jun 17, 2019 7:35 PM
2019-06-17 GH_ASCOPIAVE_870.1565011002.jpg The business partnership, through the joint venture EstEnergy, involves over 1 million customers, with the new entity's overall value coming to 864.5...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Mar 1, 2019 1:06 PM
2019-03-01 Potentialpark_870.1551441116.png For the third consecutive year, the multiutility is awarded by major Swedish research company Potentialpark for being the most "talent friendly" company...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Feb 26, 2019 12:04 PM
2019-02-26 ATR_CMV_870.1551343251.png The last formal step on today's date for the integration of the natural gas distribution activities of Inrete and CMV Servizi and the energy sale activities of...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Feb 21, 2019 3:34 PM
2019-02-21 top_utility_870.1550754098.png The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service...
Comunicati stampa: Hera Spa Research and Development -
Web Content Article on-date Jan 29, 2018 3:43 PM
2018-01-29 Tomaso_Tommasi_di_Vignano.1509632134.1534410649.jpg After Ravenna, Imola, Modena, Udine and Pisa, the travelling exhibition of Hera Group comes to the city tomorrow, to coincide with...
Comunicati stampa: Hera Spa Products/Services Sustainability -
Web Content Article on-date Oct 25, 2017 4:24 PM
2017-10-24 Cogen870.1533211062.jpg Hera's new cogeneration plant opened today in the Borgo Panigale-Reno district. It has the capacity to provide electricity and hot water to 8,000 houses, and is...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability -
Web Content Article on-date Oct 9, 2017 3:36 PM
2017-10-09 digielode_870.1508943636.1533211995.jpg The new Hera Group's project, with the involvement of families and citizens, aims to equip schools with new digital equipment...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Sep 20, 2017 3:13 PM
2017-09-20 2.1505979023.1533212729.jpg Free and easy to use, the multiutility's new app is now available to help customers manage services, supplies and other aspects of their relationship with...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jun 19, 2017 9:19 AM
2017-06-19 870.1500390469.jpg With years of excellent results behind it, Hera renews its commitment to outstanding potable water quality and, together with the Istituto Superiore di Sanità (Higher...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jun 7, 2017 9:46 AM
2017-06-06 Italy's Minister for the Environment speaks at the conference on the circular economy - organised by Hera as one of several G7-related events - and cites the good progress being made by...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date May 8, 2017 11:14 AM
2017-05-04 Free and open to all, the exhibition of artwork produced using waste materials can be visited from 5 to 21 May in the halls of Palazzo Rasponi. The Hera Group project, carried out in...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jan 13, 2017 11:59 AM
2017-01-11 208_tommasi_venier.1484133524.jpg Solidly based on data from the 2016 forecast, the new Plan confirms the Group's track record of growth and responds to the most recent changes in the...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jan 13, 2017 12:13 PM
2017-01-11 870_Aliplast.1484218019.jpg The company based in Ospedaletto di Istrana (Treviso), a national centre of excellence in plastic recycling, joins the Hera Group, which thus confirms its...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability -
Web Content Article on-date Jan 11, 2017 9:46 AM
2017-01-04 vvvv.1483537355.1484124396.jpg The multiutility company comes into line with the best practices of important international groups and, in accordance with EU objectives and the UN agenda,...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Nov 22, 2016 10:21 AM
2016-11-21 _870.1479742296.1479806595.JPG The Oscars of online communications have been awarded. The multiutility company's website placed second, preceded only by Snam. The award is based on a...
Comunicati stampa: Hera Spa Sustainability SOTTOSCRIZIONI ALERT: Analyst Consensus -
Web Content Article on-date Nov 9, 2016 5:34 PM
2016-11-08 11_870x320_cs_s1.1479113984.jpg The multiutility company forges ahead of the European agenda on the circular economy and, at Ecomondo, it presents the new editions of its sustainability...
Comunicati stampa: Hera Spa Products/Services Sustainability -
Web Content Article on-date Nov 10, 2016 9:25 AM
2016-11-09 09_870x320_cs_s1.1479114547.jpg At Ecomondo the Hera Group is hosting an exhibition of students from the Florence Academy of Fine Arts: 10 portraits of famous people made of industrial...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Nov 14, 2016 10:22 AM
2016-09-21 Lucrezia_Reichlin_870x320_cs_s1.1479115494.jpg The well-known economist commented on the issue of recovery during the conference dedicated to the presentation of the HERA Group's...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Sep 23, 2016 5:56 PM
2016-09-20 In_buone_acque_870x_s1.1474534610.1479115082.jpg "In buone acque" ("In good waters"), the complete screening of the Group's water cycle, which provides a snapshot of all of its services,...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jul 22, 2016 11:44 AM
2016-07-22 acquologo_eng_opt.1469110431.png Thanks to this new free application, with just a few clicks you can find out about tap water quality, receive notifications about service interruptions...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jul 15, 2016 4:17 PM
2016-07-14 Tomaso Tommasi di Vignano A transversal plan for all Group companies from Emilia-Romagna to the Triveneto region to the Marche, aiming for flexibility to meet the needs of more than...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jun 28, 2016 6:07 PM
2016-06-28 Alessandro Baroncini A wholly owned subsidiary of the multi-utility, the company will be operational from 1 July 2016. Alessandro Baroncini, former Director of Energy Networks at the...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Jun 24, 2016 3:43 PM
2016-06-16 Tomaso Tommasi di Vignano The Maria Bellisario Foundation has awarded the multi-utility company with the Golden Apple for Women-Friendly Company. Here are the motivations for this award...
Comunicati stampa: Hera Spa Sustainability -
HERA Group, European targets on packaging recovery and disposal in landfills already reached in 2015
Web Content Article on-date Jun 24, 2016 2:53 PM
2016-05-02 Venier_thumb.1406802185.jpg The Group's 2015 Sustainability Report recently approved by the Shareholders' Meeting. Focus on local areas and communities, with a view to shared value and...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Mar 16, 2022 1:54 PM
2016-02-23 campri_s1.1468598360.jpg This year once again, the research company Potential Park ranked Hera Group among the top ten companies in Italy which are "gaining" recent graduates looking for...
Comunicati stampa: Sustainability Hera Spa -
Web Content Article on-date Mar 16, 2022 1:49 PM
2016-02-19 BLQ_COPERNICO_1_4745_s1.1468599028.jpg The "absolute" Top Utility award went to Marche Multiservizi, a subsidiary of the HERA Group operating in the province of Pesaro-Urbino. For its...
Comunicati stampa: Sustainability Hera Spa -
Web Content Article on-date Mar 16, 2022 1:43 PM
2016-01-28 The "absolute" Top Utility award went to Marche Multiservizi, a subsidiary of the HERA Group operating in the province of Pesaro-Urbino. For its part, Hera was recognised for its...
Comunicati stampa: Sustainability Hera Spa
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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